{"id":7240,"date":"2022-01-11T02:40:56","date_gmt":"2022-01-10T21:10:56","guid":{"rendered":"https:\/\/razorpay.com\/blog\/?p=7240"},"modified":"2025-02-12T12:47:31","modified_gmt":"2025-02-12T07:17:31","slug":"onboarding-apis-collect-payments-from-inside-your-product","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/onboarding-apis-collect-payments-from-inside-your-product\/","title":{"rendered":"Onboarding APIs: Get Users to Start Collecting Payments from Right Inside Your Product"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">As the global economy bounces back into action, the next phase of growth in digital commerce will come from traditional businesses going online. In recent years, products and services that provide this transformation have seen a significant rise in demand. Products like Khatabook, Vyapar, Teachmint, Meesho, and a host of other products are already transforming the landscape and helping MSMEs and entrepreneurs go digital easily.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, the main challenge with this rapid surge is to build products for users who are not conversant with technology. This means creating products that simplify the entire customer journey, right from onboarding them to retain them. Not building products catering to their needs or retro-fitting products built for the digitally advanced market does not always work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That&#8217;s why, product builders need to focus on building an intuitive interface, simplifying the user journey, and, reducing friction points inside the product. At Razorpay, we work with our partners and customers to develop products that are hyper-focused on providing the best user experience. To that end, we bring you Razorpay\u2019s <a href=\"https:\/\/razorpay.com\/blog\/what-is-merchant-onboarding\/\">Merchant Onboarding<\/a> APIs, the simplest way to get your customers to start accepting payments from right inside your product.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Introducing Razorpay\u2019s Onboarding APIs<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">With our Onboarding APIs, you can make <a href=\"https:\/\/razorpay.com\/payment-gateway\/\">payment gateway<\/a> onboarding native to your product. Delight your customers by eliminating context switching to deliver a fantastic payment onboarding experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Add Razorpay payment gateway&#8217;s onboarding experience to your product and let your users quickly begin their journey to online payments. Make the entire experience seamless for your customers and:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Reduce drop-offs in <a href=\"https:\/\/razorpay.com\/\">online payment<\/a> activation for your customers.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Increase customer satisfaction.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Get visibility and control over customer onboarding to payment gateway.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Eliminate the manual effort in collecting onboarding documents.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">How can Onboarding APIs Improve Your Product&#8217;s User Experience?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Let us cover some use-cases to see how Onboarding APIs help businesses across industries: <\/span><\/p>\n<p><b>Offline to online retail: <\/b><span style=\"font-weight: 400;\">\u00a0Meri Dukaan is an online platform that helps offline retailers catalogue their products online and manage their payments.<\/span><\/p>\n<p><b>Challenge: <\/b><span style=\"font-weight: 400;\">In order to manage its retailers\u2019 online payments, Meri Dukaan requires payment gateway services. It also wants a smooth sign-up experience for its users who are not tech-savvy.<\/span><\/p>\n<p><b>Solution:<\/b> <span style=\"font-weight: 400;\">Meri Dukaan can seamlessly integrate Razorpay\u2019s onboarding and registration for payment gateway onto their platform with Razorpay\u2019s Onboarding API. Its customers can now sign up using Meri Dukaan\u2019s sign-up flow. At the back end, Meri Dukaan sends this data to Razorpay using APIs and opens their Razorpay accounts, hence, seamlessly setting up their online payments.<\/span><\/p>\n<p><b>Transforming Business Operations for SMEs: <\/b><span style=\"font-weight: 400;\">A next-gen online ERP platform called ERP Guru helps its clients manage their orders, invoices, and payment receipts all in one place.<\/span><\/p>\n<p><b>Challenge:<\/b><span style=\"font-weight: 400;\"> ERP Guru offers its customers the next generation of ERP solutions by integrating Razorpay\u2019s <\/span><a href=\"https:\/\/razorpay.com\/payment-links\/\"><span style=\"font-weight: 400;\">Payments Links<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/razorpay.com\/payment-pages\/\"><span style=\"font-weight: 400;\">Payment Pages<\/span><\/a><span style=\"font-weight: 400;\"> to accept payments based on the invoices. In short, ERP Guru aims to improve its end-to-end lifecycle management. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now, to hook users onto ERP Guru, the founders want to provide a seamless experience to their customers. Complex technology and regulations make managing <a href=\"https:\/\/razorpay.com\/learn\/digital-payments-india-definition-methods-importance\/\">digital payments<\/a>, and opening accounts, a cumbersome process. Hence, ERP Guru needs a payments partner which can seamlessly integrate into their platform.<\/span><\/p>\n<p><b>Solution<\/b><span style=\"font-weight: 400;\"> &#8211; ERP Guru collects client information while signing them up on their platform. They then send it to Razorpay using onboarding APIs to register and create their accounts and activate Razorpay\u2019s industry-leading payments products. The user gets a smooth onboarding experience, while ERP Guru can provide best-in-class features straight out of their platform.<\/span><\/p>\n<p><b>Enabling tutors to go digital:<\/b><span style=\"font-weight: 400;\"> Industry-Leading EdTech platform TeachMe has seen tremendous growth after the Covid breakout. TeachMe is on a mission to democratize online teaching for tutors and students.<\/span><\/p>\n<p><b>Challenge:<\/b><span style=\"font-weight: 400;\"> TeachMe offers a platform for individual tutors to start teaching online. These tutors expect TeachMe to transfer fees to their accounts after deducting commissions directly. TeachMe is looking to automate the entire process.<\/span><\/p>\n<p><b>Solution <\/b><span style=\"font-weight: 400;\">&#8211; TeachMe can seamlessly onboard its tutors to Razorpay&#8217;s Payment Gateway and collect all the required information during sign-up, and pass this information to Razorpay via Onboarding APIs. That&#8217;s how TeachMe enables its tutors to accept payments (fees) directly to their bank account and automatically deduct its platform fees on every transaction seamlessly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We have developed Onboarding APIs, working closely with our beta partners. The co-creation model guided us to build:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Easy to integrate APIs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Documentation to guide through the implementation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; and, Provide priority support to partners<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Know more about <a href=\"https:\/\/razorpay.com\/partners\/onboarding-apis\/\">Razorpay Onboarding APIs<\/a> and also <a href=\"https:\/\/razorpay.com\/docs\/partners\/aggregators\/onboarding-api\/\">Sub-Merchant Onboarding APIs<\/a> through our\u00a0 <\/span><span style=\"font-weight: 400;\">documentation<\/span><span style=\"font-weight: 400;\"> page.<\/span><\/p>\n<p><em><strong>Blog Contributor: Abhinav Garg, PM, Partnerships, Razorpay<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As the global economy bounces back into action, the next phase of growth in digital commerce will come from traditional businesses going online. In recent years, products and services that provide this transformation have seen a significant rise in demand. Products like Khatabook, Vyapar, Teachmint, Meesho, and a host of other products are already transforming<\/p>\n","protected":false},"author":85,"featured_media":7296,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[26],"tags":[145],"class_list":{"0":"post-7240","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-payments","8":"tag-razorpay-partnerships"},"_links":{"self":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/7240","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/users\/85"}],"replies":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/comments?post=7240"}],"version-history":[{"count":1,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/7240\/revisions"}],"predecessor-version":[{"id":20393,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/7240\/revisions\/20393"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media\/7296"}],"wp:attachment":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media?parent=7240"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/categories?post=7240"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/tags?post=7240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}