{"id":4880,"date":"2020-10-21T01:00:47","date_gmt":"2020-10-20T19:30:47","guid":{"rendered":"https:\/\/razorpay.com\/blog\/?p=4880"},"modified":"2025-05-05T14:36:56","modified_gmt":"2025-05-05T09:06:56","slug":"how-razorpayx-streamlines-money-movement-for-e-commerce-businesses","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/business-banking\/how-razorpayx-streamlines-money-movement-for-e-commerce-businesses\/","title":{"rendered":"How RazorpayX Streamlines Money Movement for E-commerce Businesses"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The e-commerce industry in India has seen an extensive transformation over the years. We cannot go wrong in saying that the industry has pushed us into becoming a digitally empowered population.\u00a0\u00a0<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Smartphone penetration, along with increased internet usage, has pretty much blown up online sales like never before.\u00a0<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">An e-commerce business has to have a <a href=\"https:\/\/razorpay.com\/blog\/choose-the-right-payments-solution-for-your-business\/\">good payments solution<\/a> to accept <a href=\"https:\/\/razorpay.com\/learn\/digital-payments-india-definition-methods-importance\/\">digital payments<\/a> from its customers. But, it also has to think about <\/span><b>other forms of <\/b><a href=\"https:\/\/razorpay.com\/x\/\"><b>money movement<\/b><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span> <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4883 size-large\" src=\"https:\/\/razorpay.com\/blog-content\/uploads\/2020\/10\/E-Comm-for-X-2-1024x536.png\" alt=\"e-commerce RazorpayX business banking\" width=\"770\" height=\"403\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2020\/10\/E-Comm-for-X-2-1024x536.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2020\/10\/E-Comm-for-X-2-300x157.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2020\/10\/E-Comm-for-X-2-768x402.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2020\/10\/E-Comm-for-X-2.png 1200w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/> <span style=\"font-weight: 400;\">RazorpayX solves all problems with business banking.\u00a0<\/span><\/p>\r\n<h2><span style=\"font-weight: 400;\">RazorpayX vs traditional business banking<\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">The problem is, the way business banking is carried out is not the most efficient way to manage finances. Let\u2019s take a look at how RazorpayX solves all forms of money movement.\u00a0<\/span><\/p>\r\n<h3><span style=\"font-weight: 400;\">Nodal account<\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">A <\/span><a href=\"https:\/\/razorpay.com\/blog\/nodal-escrow-current-account\/\"><b>nodal account<\/b><\/a><span style=\"font-weight: 400;\"> is a special internal bank account that is mandated by the Reserve Bank of India for businesses that are intermediaries. A nodal account helps connect customers with their sellers.\u00a0<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">There are multi-layered interactions between several unknown parties \u2013 customers, vendors, <a href=\"https:\/\/razorpay.com\/payment-gateway\/\">payment gateway<\/a>, etc. If payouts between these parties aren\u2019t done on time, it leads to an erosion of trust.<\/span> <span style=\"font-weight: 400;\">A nodal account safeguards the interests of customers and vendors so that payments are collected, processed and made to relevant vendors without undue delay.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">An e-commerce business, especially a marketplace, needs a nodal account that operates at scale with full control and efficiency.\u00a0 <\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">The problem is, opening a nodal account with a bank takes time. The bank needs to perform due diligence, and sometimes, it can take up to a few months.\u00a0<\/span><\/p>\r\n<h3><span style=\"font-weight: 400;\">And, RazorpayX has all the required features and more.<\/span><\/h3>\r\n<ul>\r\n<li style=\"list-style-type: none;\">\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Breeze through quarterly audits<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Link multiple bank accounts through Dynamic Routing<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Get complete visibility on the money inflow and outflow along with in-depth views from the Financial CRM<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Make instant payouts with minimal manual efforts, without relying on banking hours\u00a0<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Automate your business banking via APIs for refunds, disbursals, and much more<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Avoid bank downtimes by switching to a different banking partner on the fly<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Get a better, faster, and much more reliable experience through IFTs and IMPS transactions<\/span><\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<div style=\"text-align: center;\"><a style=\"border-radius: 3px; background: #528ff0; padding: 15px; font-weight: 600; cursor: pointer; text-decoration: none; color: white;\" href=\"https:\/\/razorpay.com\/x\/current-accounts\/?r=blog_cta_business_banking_razorpayx_and_e-commerce&amp;utm_source=blog&amp;utm_medium=cta\" target=\"_blank\" rel=\"noopener noreferrer\">Xperience the future of banking<\/a><\/div>\r\n<p>&nbsp;<\/p>\r\n<h2><span style=\"font-weight: 400;\">Handling refunds<\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">Refunds are one of the most important processes that can help e-commerce businesses build a credible relationship with their customers. A simple, fast, and efficient refunds process will ensure that the customers\u2019 trust stays intact.\u00a0<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">But, refunds are usually not straightforward, especially if the purchase was made with CoD.\u00a0<\/span> <span style=\"font-weight: 400;\">Here\u2019s what happens when a customer returns their purchase, opting for a refund.<\/span><\/p>\r\n<ol>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The business sends out a form or an email that the customer needs to fill out with their bank account details<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The business hands the details over to the team responsible for making payouts to complete the refund process<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If the customer does not respond to the email or form, an agent from the company reaches out to them via call or email\u00a0<\/span><\/li>\r\n<\/ol>\r\n<p><span style=\"font-weight: 400;\">There are multiple iterations for something that can be very straightforward. The business, the finance team, and customer care executives are involved for the refund to take place successfully. <\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">This takes up many hours of manual processing, while this time can be utilised for other important tasks.\u00a0<\/span><\/p>\r\n<h3><span style=\"font-weight: 400;\">RazorpayX solves all things refunds.<\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">With RazorpayX, e-commerce businesses can make instant refunds to credit cards, bank accounts and <a href=\"https:\/\/razorpay.com\/learn\/what-is-upi-id\/\">UPI ID<\/a>. <\/span><span style=\"font-weight: 400;\">Also, <\/span><span style=\"font-weight: 400;\">businesses can automate the refund process by creating refund requests through API or the Dashboard. <\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">RazorpayX helps make refunds via UPI, IMPS, and <a href=\"https:\/\/razorpay.com\/learn\/neft\/\">NEFT<\/a> with an additional layer of automated failure management and retry mechanism.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">RazorpayX automates refunds of CoD orders with <\/span><b>Payout Links<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Payout Links helps automate the entire process of making a refund to a customer within minutes. On receiving the <\/span><a href=\"https:\/\/razorpay.com\/blog\/payout-links-e-commerce-companies-automate-cod-refunds\/\"><span style=\"font-weight: 400;\">Payout Link<\/span><\/a><span style=\"font-weight: 400;\">, the customer receives the refund, without having to wait for 5 to 7 business days.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">The business banking hub supports round the clock refunds through UPI, NEFT, <a href=\"https:\/\/razorpay.com\/learn\/rtgs\/\">RTGS<\/a>, and IMPS, so that businesses can focus their workforce on other tasks. Businesses can also make bulk payouts through banking APIs or right from the dashboard.<\/span><\/p>\r\n<h2><span style=\"font-weight: 400;\">Making payouts<\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">E-commerce companies typically have tie-ups with vendors, partners, and contractors. So, payouts are an essential part of their daily operations.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">But, payouts aren\u2019t really straightforward because of the dependence on banking hours. Apart from that, making bulk payouts, waiting out a cooling period after adding a beneficiary, problems with <a href=\"https:\/\/razorpay.com\/learn\/what-is-reconciliation\/\">reconciliation<\/a>, and several other issues make payouts more difficult than they have to be.\u00a0\u00a0<\/span><\/p>\r\n<h3><span style=\"font-weight: 400;\">RazorpayX automates payouts with its APIs.\u00a0<\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">API banking is a set of routines, protocols and tools that allows access to banking services to platforms like RazorpayX. Not only does this secure payments, but also saves a lot of time and manual labour.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">RazorpayX supports unmatched <a href=\"https:\/\/razorpay.com\/blog\/simplify-vendor-payouts-razorpayx\/\">24\/7 payout<\/a>s including bulk, scheduled, and queued payouts through banking APIs for the most <\/span><a href=\"https:\/\/razorpay.com\/learn\/what-is-api-banking\/\"><span style=\"font-weight: 400;\">efficient payout experience<\/span><\/a><span style=\"font-weight: 400;\">. Automated reconciliation can be enabled through webhooks, so partners and vendors get their payouts on time.\u00a0<\/span><\/p>\r\n<h2><span style=\"font-weight: 400;\">RazorpayX delivers a lot more than a traditional bank\u00a0<\/span><\/h2>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4882 size-large\" src=\"https:\/\/razorpay.com\/blog-content\/uploads\/2020\/10\/E-Comm-for-X-1-1024x536.png\" alt=\"RazorpayX dashboard e-commerce businesses\" width=\"770\" height=\"403\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2020\/10\/E-Comm-for-X-1-1024x536.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2020\/10\/E-Comm-for-X-1-300x157.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2020\/10\/E-Comm-for-X-1-768x402.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2020\/10\/E-Comm-for-X-1.png 1200w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><b>Advanced payouts<\/b><span style=\"font-weight: 400;\">: RazorpayX enables bulk, queued, and scheduled payouts<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>24*7 payouts<\/b><span style=\"font-weight: 400;\">: With round the clock instant payouts, no more worries about banking hours or holidays<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Auto-retry payouts<\/b><span style=\"font-weight: 400;\">: With automated failure management and smart routing techniques for failed payouts, RazorpayX ensures successful payouts<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Instant beneficiaries<\/b><span style=\"font-weight: 400;\">: No more waiting out a cooling period before transacting. RazorpayX allows businesses to add a contact and transact with them immediately\u00a0<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Error code mapping<\/b><span style=\"font-weight: 400;\">: RazorpayX helps identify and rectify payout failures with intelligent <a href=\"https:\/\/razorpay.com\/docs\/x\/error-codes\/api\/\">error code mapping<\/a> while tracking transaction status<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Custom reports<\/b><span style=\"font-weight: 400;\">: The Dashboard provides financial summaries of all transactions and drilled down views of transactions at a contact level<\/span><\/li>\r\n<\/ul>\r\n<h2><span style=\"font-weight: 400;\">The end-to-end business banking solution<\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">RazorpayX has everything an e-commerce business needs to keep its engines running smoothly. From a nodal account to payouts, <a href=\"https:\/\/razorpay.com\/instant-refunds\/\">instant refunds<\/a> to real-time insights, RazorpayX scales itself for businesses that scale.<\/span><\/p>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4901 size-large\" src=\"https:\/\/razorpay.com\/blog-content\/uploads\/2020\/10\/E-Comm-for-X-4a-1024x536.png\" alt=\"RazorpayX ecommerce\" width=\"770\" height=\"403\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2020\/10\/E-Comm-for-X-4a-1024x536.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2020\/10\/E-Comm-for-X-4a-300x157.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2020\/10\/E-Comm-for-X-4a-768x402.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2020\/10\/E-Comm-for-X-4a.png 1200w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n<div style=\"text-align: center;\"><a style=\"border-radius: 3px; background: #528ff0; padding: 15px; font-weight: 600; cursor: pointer; text-decoration: none; color: white;\" href=\"https:\/\/razorpay.com\/x\/current-accounts\/?r=blog_cta_business_banking_razorpayx_and_e-commerce&amp;utm_source=blog&amp;utm_medium=cta\" target=\"_blank\" rel=\"noopener noreferrer\">Xperience the future of banking<\/a><\/div>\r\n<p>&nbsp;<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>From nodal account to payouts, instant refunds to real-time insights, RazorpayX scales itself for businesses that scale. Get started now and streamline your money movement like never before.<\/p>\n","protected":false},"author":32,"featured_media":4884,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[27],"tags":[34],"class_list":{"0":"post-4880","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business-banking","8":"tag-ecommerce"},"_links":{"self":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/4880","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/comments?post=4880"}],"version-history":[{"count":6,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/4880\/revisions"}],"predecessor-version":[{"id":22400,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/4880\/revisions\/22400"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media\/4884"}],"wp:attachment":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media?parent=4880"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/categories?post=4880"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/tags?post=4880"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}