{"id":4376,"date":"2020-07-30T14:57:08","date_gmt":"2020-07-30T09:27:08","guid":{"rendered":"https:\/\/razorpay.com\/blog\/?p=4376"},"modified":"2025-04-10T16:32:35","modified_gmt":"2025-04-10T11:02:35","slug":"upi-intent-ios","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/upi-intent-ios\/","title":{"rendered":"Razorpay Launches UPI Intent Flow for iOS Users"},"content":{"rendered":"

As a product-first company, Razorpay intends to deliver <\/span>unique products<\/span><\/a> that would help our customers forge a relationship with their users. For us, it\u2019s not just a marketing innuendo or a fancy statement, we have chosen to stick with innovation and user experience.\u00a0\u00a0<\/span><\/p>\n

Today, we are here to talk about how building solutions for new customer demands is still our priority, and yes, there\u2019s a significant update from our UPI offerings.<\/span><\/p>\n

Recently, we’ve observed that 86 percent of Razorpay’s users prefer the UPI intent<\/a> payment flow over the UPI collect payment flow.<\/span><\/p>\n

\"UPI<\/p>\n

UPI intent is very popular with Android users because it enables them to make payments from any UPI PSP<\/a> apps installed on their mobile phone. <\/span><\/p>\n

Whereas, an iOS user moves around the selected app, UPI PSP app and SMS for making a payment, which also increases the chances of a payment failure<\/a>.<\/span><\/p>\n

Without twisting the plot much, let\u2019s say that we\u2019ve taken care of the business for you. We are glad to announce that iOS users can also join their android pals and avail the benefits of UPI intent. <\/span><\/p>\n

Yes, Razorpay is the first payment aggregator<\/a> to release this feature.<\/span><\/p>\n

Know More about Razorpay UPI Payment Gateway<\/a><\/p>\n

What is UPI intent?\u00a0<\/span><\/h2>\n

The UPI intent flow is a checkout experience that allows users to make payments from any UPI PSP app. <\/span><\/p>\n

By enabling the UPI Intent as the payment method, businesses can simplify the UPI payments<\/a> process for their customers.<\/span><\/p>\n

Understanding The UPI Intent Flow<\/span><\/i>:\u00a0<\/span><\/p>\n

Step 1: A customer selects UPI as the payment mode<\/a> in any app or website<\/span><\/p>\n

Step 2: The list of UPI apps (that supports intent flow) installed on their phone pops up<\/span><\/p>\n

Step 3: Customers select their favourite app<\/span><\/p>\n

Step 4: The application opens with filled payment details\u00a0<\/span><\/p>\n

Step 5: Customer enters the UPI PIN<\/a> and completes the process<\/span><\/p>\n

Step 6: The customer is redirected to the selected app for payment confirmation<\/span><\/p>\n

\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Learn how to accept payments via UPI without glitches<\/span><\/a>.<\/span><\/p>\n

How will UPI Intent flow help iOS users?\u00a0<\/span><\/h2>\n

Payments in iOS are supported via \u2018Collect flow\u2019. <\/span>For example, an iOS user has to enter the VPA<\/a> to make a payment, whereas, an android user can get away by clicking on the installed UPI App. <\/span><\/p>\n

With the introduction of UPI intent flow for iOS, businesses can offer flexibility to their customers.<\/span><\/p>\n

UPI Intent Vs UPI Collect\u00a0<\/b><\/p>\n\n\n\n\n\n\n\n
UPI Intent<\/b><\/td>\nUPI Collect<\/b><\/td>\n<\/tr>\n
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    \n
  • Click and pay<\/span><\/li>\n<\/ul>\n<\/td>\n
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    \n
  • Switching between shopping app, UPI PSP app and SMS is a thing of the past.<\/span><\/li>\n
  • Seamlessly switch between apps<\/span><\/li>\n<\/ul>\n<\/td>\n
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    \n
  • Involves a lengthy flow<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
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    \n
  • Users can choose any UPI app on their mobile\u00a0<\/span><\/li>\n<\/ul>\n<\/td>\n
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    \n
  • Many background API calls and SMS notifications<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
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    \n
  • Ease of making payment and better user experience results in higher conversion rate<\/span><\/li>\n<\/ul>\n<\/td>\n
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