{"id":3077,"date":"2020-06-08T12:17:39","date_gmt":"2020-06-08T06:47:39","guid":{"rendered":"https:\/\/rzpwp.blog\/?p=3077"},"modified":"2025-05-05T14:30:46","modified_gmt":"2025-05-05T09:00:46","slug":"automated-payment-pages-receipts","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/automated-payment-pages-receipts\/","title":{"rendered":"Introducing Automated Receipts On Razorpay Payment Pages"},"content":{"rendered":"

In a world where online payments are the norm, giving your customers a seamless payment experience has become absolutely essential. Hiccups in the online payment process bring customer drop-offs, which are bad for business in this super-competitive environment.<\/span><\/p>\n

We, at Razorpay, constantly strive to make payments simpler, smoother, and faster for the benefit of our customers.\u00a0<\/span><\/p>\n

We\u2019re taking a step further in our quest for innovating and creating the finest payment solutions with Automated <\/span>Payment Pages Receipts<\/b>.<\/span><\/p>\n

But before we jump into those details, let\u2019s rewind a little.<\/span><\/p>\n

What are Payment Pages?<\/span><\/h2>\n

Razorpay Payment Pages<\/a> enables you to create a page to accept payments without writing a single line of code. You could use a template from the vast array offered by us or customize the page to your liking.\u00a0<\/span><\/p>\n

What\u2019s more: your page will be made to your branding needs and even have a custom URL that reflects your brand! So, whether you have a website or you don\u2019t, you can sell your product and accept payments with your custom payment page. All this and more, enabled in a matter of minutes!<\/span><\/p>\n

[<\/span>Suggested reading: <\/b>Razorpay Payment Pages: The SME Payments Enabler<\/b><\/a>]<\/span><\/p>\n

Why automated Payment Pages Receipts?<\/span><\/h2>\n

Reassuring customers that their payment has gone through successfully is paramount in business. Businesses, therefore, take several steps to ensure timely confirmation of orders received. However, there is no shortage of problems in this regard.<\/span><\/p>\n

Manual labour across multiple channels<\/span><\/h3>\n

Generally, businesses using Razorpay Payment Pages use their own invoicing mechanisms, generating invoices and receipts based on transaction reports. They download the customers\u2019 names, email addresses and other details, and send the receipts manually via email, phone calls, text messages or Whatsapp.\u00a0<\/span><\/p>\n

Businesses end up hiring individuals to manage their receipts and confirmations. Using multiple channels for confirmation adds to the workload, thereby consuming a lot of man-hours. Hiring more employees just to keep up with receipts simply increases the operational costs of businesses, making the entire process quite expensive.<\/span><\/p>\n

Loss of customer experience<\/span><\/h3>\n

With manual reconciliation <\/a>and several means of communication involved, businesses often take a very long time to send out their receipts. In fact, NGOs take up to two months to send 80G receipts to donors.<\/span><\/p>\n

Moreover, the business also requires a quick confirmation of the successful payment and payer. A lack of instant confirmation on this end further delays the process of sending receipts. All in all, the customer experience remains incomplete until the final receipt arrives.<\/span><\/p>\n

Data storage woes<\/span><\/h3>\n

Sometimes, customers do not remember the information they have entered as input fields. The situation gets worse if the customer has paid more than once. It can, thus, be extremely difficult for businesses to keep track of unsent receipts.<\/span><\/p>\n

To counter that, businesses often store customer data and receipt particulars. However, maintaining sheets with such voluminous data is a very cumbersome process.\u00a0<\/span><\/p>\n

In any case, there is an absence of instant confirmation, a lot of manual effort, and some lack of clarity on the customer\u2019s end. A system to churn out instant confirmations with receipts is, therefore, in order.<\/span><\/p>\n

The solution\u00a0<\/span><\/h3>\n

The Automated Payment Pages Receipts feature allows instant receipts to be sent to all your customers instantly when they make payments. As soon as the transaction is successful, the customer instantly gets their receipt via email.<\/span>\u00a0<\/span><\/p>\n

Here\u2019s how Automated Payment Pages Receipts can make your life easier and operations smoother.<\/span><\/p>\n