{"id":2934,"date":"2020-04-30T14:55:34","date_gmt":"2020-04-30T09:25:34","guid":{"rendered":"https:\/\/rzpwp.blog\/?p=2934"},"modified":"2025-01-06T13:00:05","modified_gmt":"2025-01-06T07:30:05","slug":"healthifyme-case-study-payments","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/healthifyme-case-study-payments\/","title":{"rendered":"Healthifying Your Fitness and Weight Loss Goals"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">From being primarily a services company that provided access to nutritionists and fitness trainers anywhere-anytime, HealthifyMe has evolved into a pure-play product company.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With over 10 million users and a consistent 4.6-star rating, India\u2019s largest and most-loved health and wellness app, HealthifyMe has continued to grow beyond the Indian subcontinent.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">HealthifyMe needed a payment solution that made two things happen &#8211; seamless user experience and the ability to experiment fast. As a universal app, HealthifyMe has already proven to be successful in Singapore and Malaysia. <\/span><\/p>\n<blockquote><p><i style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\">As we spread our wings across more countries, we are sure that Razorpay is going to be an integral part of that journey as well.<\/i><\/p><\/blockquote>\n<h2><span style=\"font-weight: 400;\">How HealthifyMe uses Razorpay<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Razorpay enabled a flawless integration, and the growth engine of HealthifyMe now extensively uses Razorpay as the only gateway. The web vertical is a significant space for HealthifyMe.\u00a0<\/span><\/p>\n<blockquote><p><i><span style=\"font-weight: 400;\">We went back to the web because we have a lot of users who we cannot reach through our regular channels of marketing. Razorpay powers 100 percent of our web payments.<\/span><\/i><\/p><\/blockquote>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2937 size-large\" src=\"http:\/\/blog.razorpay.in\/wp-content\/uploads\/2020\/04\/Payment-Gateway-1024x419.png\" alt=\"HealthiFyme\" width=\"1024\" height=\"419\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2020\/04\/Payment-Gateway-1024x419.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2020\/04\/Payment-Gateway-300x123.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2020\/04\/Payment-Gateway-768x314.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2020\/04\/Payment-Gateway.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Razorpay as the <a href=\"https:\/\/razorpay.com\/blog\/payment-gateway-101\" target=\"_blank\" rel=\"noopener noreferrer\">payment gateway<\/a> powers purchases directly from HealthifyMe\u2019s Facebook and Google ads. The company has noticed a massive increase in conversion rates and has been able to iterate and experiment to learn and fail quickly.\u00a0<\/span><\/p>\n<blockquote><p><i><span style=\"font-weight: 400;\">We are hoping that Razorpay will power over 30% of our revenue by March, next year. We are sure that this is one partnership that will last for a long time to come.<\/span><\/i><\/p><\/blockquote>\n<h2><span style=\"font-weight: 400;\">Q&amp;A with Anjan Bhojarajan, VP, Growth and Head of Product, HealthifyMe<\/span><\/h2>\n<h3><b>HealthifyMe is one of the largest and most loved health and wellness apps in India. Could you tell us more about your product and business model?\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In terms of product lines, HealthifyMe is a premium app. The <a href=\"https:\/\/razorpay.com\/learn\/what-is-a-business-model\/\">business model<\/a> can be compared with Tinder and Linkedin, who have done well in the freemium model business.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you go premium, you get access to fitness trainers, workout plans and many more. This is our core business model. We don\u2019t run Ads in our app.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Generally, people work with a nutrition and fitness trainer for 6-12 months. The business has grown, we have built credibility around it over the last five years, probably the only app in India or around the world that has scaled to this level.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The free version of our app has calorie counting. With our workout-tracking, you can check your calorie burns, intake, weight and water consumption, which makes sure that you are hydrated enough.\u00a0<\/span><\/p>\n<p><iframe loading=\"lazy\" title=\"How Razorpay Helped Power 100% of HealthifyMe&#039;s Web Payments | The Game Changers\" width=\"770\" height=\"433\" src=\"https:\/\/www.youtube.com\/embed\/7RArEaBnxRs?start=5&#038;feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h3><b>Tell us about your AI nutritionist Ria. Do premium subscribers get access to this classic coach model?\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Ria is our knowledgeable AI nutritionist and has been in existence for the last three years. As part of the coaching plan, Ria helps us with real-time analysis. The feedback from Ria keeps our premium subscribers on track and makes sure they are eating healthy and stay fit.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Meanwhile, Ria learned from the behaviours of trainers and became powerful enough to launch its plans. Courtesy of Ria, our Smart Plan is an AI-powered offering.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We have 10 million users across the world and about 1 million from South East Asia because we went local in Singapore and Malaysia last year.\u00a0<\/span><\/p>\n<h3><b>Why did you choose Razorpay as your payment service provider?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Razorpay has helped us build a whole new business line. The <a href=\"https:\/\/razorpay.com\/blog\/what-is-a-payment-service-provider\/\">payment service provider<\/a> powers 100 percent of our web payments.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Razorpay has a great checkout mechanism, helped us educate users about our plans, and the new conversion ratio has been through the roof after the integration.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Integration was flawless. You have the best inline checkout page. Business point of view Razorpay has done wonders for us.\u00a0<\/span><\/p>\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/razorpay.com\/payment-gateway\/\" target=\"_blank\" rel=\"noopener noreferrer\">Power your payments with Razorpay Payment Gateway today.<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>100% of HealthifyMe&#8217;s web payments are powered by Razorpay. Read more about how their business benefited by integrating with us.<\/p>\n","protected":false},"author":34,"featured_media":2936,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[68,131],"tags":[51],"class_list":{"0":"post-2934","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-entrepreneurship","8":"category-customer-stories","9":"tag-payments"},"_links":{"self":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/2934","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/comments?post=2934"}],"version-history":[{"count":3,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/2934\/revisions"}],"predecessor-version":[{"id":19972,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/2934\/revisions\/19972"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media\/2936"}],"wp:attachment":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media?parent=2934"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/categories?post=2934"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/tags?post=2934"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}