{"id":27275,"date":"2026-06-30T18:13:12","date_gmt":"2026-06-30T12:43:12","guid":{"rendered":"https:\/\/blog.razorpay.in\/blog\/?p=27275"},"modified":"2026-06-30T18:13:51","modified_gmt":"2026-06-30T12:43:51","slug":"razorpay-x-npci-bharat-billpay-limited","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/razorpay-x-npci-bharat-billpay-limited\/","title":{"rendered":"Razorpay \u00d7 NPCI Bharat BillPay Limited: Reimagining NetBanking for the Next Era of Digital Payments"},"content":{"rendered":"

When the payment matters most, Indians often choose NetBanking. Whether it\u2019s Education fees, insurance premiums, SIP investments, B2B invoices, government dues, large-ticket purchases, travel bookings – these are not impulse transactions. They are deliberate choices, made by customers who want their money to move directly from their bank account.<\/span><\/p>\n

As digital commerce evolves and customer expectations become increasingly mobile-first, there is an opportunity to make these trusted payment journeys even more seamless, intuitive, and convenient. That’s the vision behind Banking Connect, our partnership with NPCI Bharat BillPay Limited (NBBL).<\/span><\/p>\n

Opportunities to Enhance the NetBanking Experience<\/b><\/h2>\n

NetBanking has always been built for high-intent payments. But as customer expectations evolved, a few areas emerged where the experience had room to grow.<\/span><\/p>\n

    \n
  1. The checkout journey for users:<\/b> Completing a NetBanking payment, especially on mobile, involves multiple steps: navigating to a bank portal, entering credentials, waiting for OTPs, and completing authentication before a session times out. Each additional step acts as a friction leading to the payment remaining incomplete. Today, NetBanking payments don’t reach completion due to customer drop-offs – a meaningful gap for businesses operating in high-value categories where NetBanking remains the preferred payment method.<\/span><\/li>\n
  2. Bank enablement for merchants:<\/b> Offering broad NetBanking coverage today means managing multiple bank integrations, settlement process, and reconciliation formats. For most merchants, enabling a NetBanking terminal takes 2-3 weeks. It’s an operational effort that doesn’t always reflect the scale of the opportunity.<\/span><\/li>\n<\/ol>\n

    This is where Banking Connect comes in.\u00a0<\/span><\/p>\n

    The Next Chapter of NetBanking<\/b><\/h2>\n

    With Banking Connect, Razorpay, in partnership with NPCI Bharat BillPay Limited (NBBL), is reimagining NetBanking for businesses and customers through one interoperable rail, instant enablement on all participating banks on Day 0, and faster mobile-first intent and QR-based payment experiences.<\/span><\/p>\n

    For businesses, this replaces bank-wise integrations with a single standardised NBBL rail to access participating banks faster and more efficiently – Simpler activation, reduced terminal-level dependencies, and streamlined settlement, reconciliation, refunds, and ongoing operations through a common rail!\u00a0<\/span><\/p>\n

    Banking Connect aims to combine the trust of NetBanking with the convenience of modern digital payments, enabling more intuitive payment journeys for consumers and strives to help businesses deliver a smoother checkout experience at scale.<\/span><\/p>\n

    End customers can complete NetBanking payments using two new flows:<\/span>
    \n<\/span>
    \n<\/span>1.<\/span> NetBanking through the bank app<\/b><\/p>\n

    The Intent flow brings a UPI-like experience to NetBanking.<\/span><\/p>\n

    \"\"<\/p>\n

    This removes the need to open a bank web portal, remember NetBanking credentials, security questions, and navigate a browser-based payment journey on mobile.<\/span><\/p>\n