{"id":24738,"date":"2025-11-10T19:13:16","date_gmt":"2025-11-10T13:43:16","guid":{"rendered":"https:\/\/blog.razorpay.in\/blog\/?p=24738"},"modified":"2025-11-12T11:22:14","modified_gmt":"2025-11-12T05:52:14","slug":"how-mony-boosted-international-transactions-by-25-with-apple-pay-on-razorpay","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/how-mony-boosted-international-transactions-by-25-with-apple-pay-on-razorpay\/","title":{"rendered":"\u200b\u200bHow Mony Boosted International Transactions by 25% with Apple Pay on Razorpay"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">India is a country of vibrant street markets, incredible food, and unforgettable experiences. But, for tourists and visiting Non-Resident Indians (NRIs), a simple act like paying for street food or a souvenir can quickly become a hassle. This is the exact challenge that <\/span><a href=\"https:\/\/havemony.com\/\" rel=\"nofollow noopener\" target=\"_blank\"><span style=\"font-weight: 400;\">Mony<\/span><\/a><span style=\"font-weight: 400;\"> decided to tackle.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With a clear mission to help visitors pay like a local and carry memories back home, Mony \u2013 India\u2019s no:1 UPI app for foreign visitors \u2013 offers a way to navigate India&#8217;s digital payment landscape seamlessly. The team understood that tourists and NRIs have very different needs. While a tourist might be spending at popular spots, an NRI could be paying for their parents&#8217; medical checkups or buying a new appliance for the family home.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While Mony was successfully bridging this gap, one crucial step remained a hurdle for its users: adding money to their wallets using an international card. <\/span><span style=\"font-weight: 400;\">This is where their partnership with Razorpay changed the game.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-24740 size-full\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2025\/11\/Quote-6.png\" alt=\"\" width=\"2160\" height=\"874\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/11\/Quote-6.png 2160w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/11\/Quote-6-300x121.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/11\/Quote-6-1024x414.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/11\/Quote-6-768x311.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/11\/Quote-6-1536x622.png 1536w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/11\/Quote-6-2048x829.png 2048w\" sizes=\"auto, (max-width: 2160px) 100vw, 2160px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-24758 size-full\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2025\/11\/Quote-10.png\" alt=\"\" width=\"2160\" height=\"1086\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/11\/Quote-10.png 2160w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/11\/Quote-10-300x151.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/11\/Quote-10-1024x515.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/11\/Quote-10-768x386.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/11\/Quote-10-1536x772.png 1536w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/11\/Quote-10-2048x1030.png 2048w\" sizes=\"auto, (max-width: 2160px) 100vw, 2160px\" \/><\/p>\n<h2><b>The Challenge: Friction in International Payments<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Before integrating Apple Pay through Razorpay, Mony\u2019s users faced several hurdles when trying to add funds. This process was a significant source of friction and frustration.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Manual Entry<\/b><span style=\"font-weight: 400;\">: Users had to manually enter their 16-digit card number, expiry date, and CVV for every transaction.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Authentication Issues<\/b><span style=\"font-weight: 400;\">: Many users struggled with two-factor authentication, as receiving an OTP on a roaming international number was often unreliable.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">These challenges led to frustration and an increase in customer support queries, interrupting what should have been a smooth experience.<\/span><\/p>\n<h2><b>The Solution: A Seamless, One-Click Experience<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">For Mony, integrating Apple Pay through Razorpay was a clear and essential step forward. A large percentage of its users come from countries like the US, UK, and Australia, where Apple Pay is already a primary payment method.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Apple Pay completely streamlined the payment process, reducing a multi-step, minutes-long ordeal into a seamless transaction that takes only a few seconds. This allowed users to add money on the go with just a click, eliminating the need to pull out a physical card or worry about authentication issues.<\/span><b><\/b><\/p>\n<div style=\"background-color: #f5f9fc; padding: 32px 24px; border-radius: 12px; text-align: center; max-width: 720px; margin: 0 auto;\">\n<h2 style=\"color: #1a73e8; margin-bottom: 12px; font-size: 24px; font-weight: bold;\">Go Global, the Apple Way<\/h2>\n<p style=\"color: #333; font-size: 16px; margin-bottom: 20px; line-height: 1.5;\"><strong>Give your customers the speed, trust, and ease they already love, now on Razorpay.<\/strong><\/p>\n<p><a style=\"background-color: #1a73e8; color: #ffffff; font-weight: 600; padding: 12px 24px; border-radius: 8px; font-size: 16px; text-decoration: none; display: inline-block;\" href=\"https:\/\/razorpay.typeform.com\/to\/ALhOQrHG?utm_source=blog1\" rel=\"nofollow noopener\" target=\"_blank\">Enable Apple Pay Today<\/a><\/p>\n<\/div>\n<h2><b>The Result: A 25% Jump in Transactions and Happier Customers<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The positive impact of integrating Apple Pay was immediate and significant, improving everything from user experience to transaction volume.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Surge in Adoption and Transactions<\/b><span style=\"font-weight: 400;\">: Within just a month and a half, Mony saw a 20-25% jump in the number of transactions and top-ups. Today, 60-70% of Mony&#8217;s Apple user base actively uses Apple Pay to add funds, and three to four out of every ten smart payments are made through it.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Improved User Experience<\/b><span style=\"font-weight: 400;\">: The ease of adding smaller amounts of money changed user behavior. Customers could conveniently top up their wallets as needed, which led to more frequent usage.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Reduced Customer Support Load<\/b><span style=\"font-weight: 400;\">: The seamless experience led to a drastic reduction in customer support queries related to failed payments or difficulties in adding money.\u00a0<\/span><\/li>\n<\/ul>\n<h2><b>Conclusion<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">By partnering with Razorpay to implement Apple Pay, Mony successfully removed the biggest point of friction in its user journey. This not only enhanced the customer experience but also drove significant growth in transaction volume. As Mony plans to expand its services to include bill payments and phone top-ups, this seamless payment foundation will be critical to its continued success in helping tourists and NRIs explore India with ease.<\/span><\/p>\n<div style=\"background-color: #f5f9fc; padding: 32px 24px; border-radius: 12px; text-align: center; max-width: 720px; margin: 0 auto;\">\n<h2 style=\"color: #1a73e8; margin-bottom: 12px; font-size: 24px; font-weight: bold;\">Go Global, the Apple Way<\/h2>\n<p style=\"color: #333; font-size: 16px; margin-bottom: 20px; line-height: 1.5;\"><strong>Give your customers the speed, trust, and ease they already love, now on Razorpay.<\/strong><\/p>\n<p><a style=\"background-color: #1a73e8; color: #ffffff; font-weight: 600; padding: 12px 24px; border-radius: 8px; font-size: 16px; text-decoration: none; display: inline-block;\" href=\"https:\/\/razorpay.typeform.com\/to\/ALhOQrHG?utm_source=blog1\" rel=\"nofollow noopener\" target=\"_blank\">Enable Apple Pay Today<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>India is a country of vibrant street markets, incredible food, and unforgettable experiences. But, for tourists and visiting Non-Resident Indians (NRIs), a simple act like paying for street food or a souvenir can quickly become a hassle. This is the exact challenge that Mony decided to tackle.\u00a0 With a clear mission to help visitors pay<\/p>\n","protected":false},"author":142,"featured_media":24741,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[369],"tags":[1109,555],"class_list":{"0":"post-24738","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-international-payments","8":"tag-apple-pay","9":"tag-razorpay-international-payments"},"_links":{"self":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/24738","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/users\/142"}],"replies":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/comments?post=24738"}],"version-history":[{"count":6,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/24738\/revisions"}],"predecessor-version":[{"id":24759,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/24738\/revisions\/24759"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media\/24741"}],"wp:attachment":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media?parent=24738"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/categories?post=24738"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/tags?post=24738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}