{"id":24407,"date":"2025-10-06T20:41:01","date_gmt":"2025-10-06T15:11:01","guid":{"rendered":"https:\/\/blog.razorpay.in\/blog\/?p=24407"},"modified":"2025-10-06T20:41:01","modified_gmt":"2025-10-06T15:11:01","slug":"razorpay-agentic-dashboard-your-dashboard-just-conversational-with-ray","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/razorpay-agentic-dashboard-your-dashboard-just-conversational-with-ray\/","title":{"rendered":"Razorpay Agentic Dashboard: Your Dashboard Just Conversational with RAY"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Managing your business should be simple, intuitive, and fast. At Razorpay, we believe the best financial control centre is one you can simply <\/span><b>talk to<\/b><span style=\"font-weight: 400;\">. That&#8217;s why we&#8217;re thrilled to introduce the <\/span><b>Agentic Dashboard<\/b><span style=\"font-weight: 400;\">, an AI-powered experience that fundamentally transforms how you manage your payments and operations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This isn&#8217;t just a new feature; it\u2019s an entirely new paradigm where <\/span><b>AI becomes your primary business co-pilot<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><b>What is the Agentic Dashboard?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Agentic Dashboard is the next evolution of your Razorpay Merchant Dashboard, replacing clicks and navigation with a seamless, conversational interface. Powered by advanced AI (harnessing the power of <\/span><b>RAY<\/b><span style=\"font-weight: 400;\">), it acts as an intelligent assistant, ready to answer your questions, surface insights, and eventually it will complete tasks the moment you ask.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Imagine wanting to know when your next payout is due. Instead of manually navigating through menus and filtering dates, you simply ask: <\/span><b>\u201cWhen is my next settlement due?\u201d<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The Agentic Dashboard understands your intent, instantly retrieves the real-time data, and provides the answer\u2014often with a one-click action to follow up.<\/span><\/p>\n<div style=\"text-align: center;\"><a style=\"border-radius: 3px; background: #528FF0; padding: 15px; font-weight: 600; cursor: pointer; text-decoration: none; color: white;\" href=\"https:\/\/admin.typeform.com\/form\/c8AF0jK2\/create?block=bf732799-1950-4f80-a3bb-87711783654d\" rel=\"nofollow noopener\" target=\"_blank\">Sign up for Early Access<\/a><\/div>\n<h3><b>The Power of Conversational Insights<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Agentic Dashboard is designed for maximum speed and efficiency, making the dashboard experience feel effortless. It fundamentally changes how you interact with your data:<\/span><\/p>\n<h4><b>1. Talk to Your Data<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">The core value of the Agentic Dashboard is its ability to <\/span><b>understand what you mean, not just what you type<\/b><span style=\"font-weight: 400;\">. It uses <\/span><b>Natural Language Processing (NLP)<\/b><span style=\"font-weight: 400;\"> to interpret your everyday language and instantly translate it into action against your complex business data.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Instead of:<\/b><span style=\"font-weight: 400;\"> Searching and filtering by various parameters.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>You simply ask:<\/b> <b>\u201cShow me all UPI transactions for last week,\u201d<\/b><span style=\"font-weight: 400;\"> or <\/span><b>\u201cWhy did payment pay_1234 fail?\u201d<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The system instantly analyzes your request and presents the filtered results or detailed explanation, saving you valuable time and clicks. This functionality is focused on your most frequent queries: <\/span><b>payments, settlements, and refunds.<\/b><\/p>\n<h4><b>2. One-Stop Action and Insight<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">The Agentic Dashboard doesn&#8217;t just give you an answer; it enables direct action. This is the essence of being <\/span><b>&#8220;agentic&#8221;\u2014it&#8217;s intelligent enough to take action for you.<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>For Action-Oriented Queries:<\/b><span style=\"font-weight: 400;\"> Ask <\/span><b>\u201cDownload last month\u2019s settlement report\u201d<\/b><span style=\"font-weight: 400;\"> and the report will be generated and offered for download immediately, without navigating to the reports section.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>For Status and Resolution:<\/b><span style=\"font-weight: 400;\"> Ask <\/span><b>\u201cWhat is my KYC status?\u201d<\/b><span style=\"font-weight: 400;\"> and you get the immediate status plus a button to upload missing documents if needed, all in one simplified window.<\/span><\/li>\n<\/ul>\n<h4><b>3. Smart Suggestions and Context<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">The experience gets smarter over time. As you begin typing, <\/span><b>Smart Prompt Technology<\/b><span style=\"font-weight: 400;\"> proactively suggests relevant, commonly searched queries or even your recent searches. It learns your business patterns, guides you to the correct information faster, and makes the overall experience increasingly personalized and efficient.<\/span><\/p>\n<h3><b>An Intelligent Future is Here<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Agentic Dashboard is more than an interface; it&#8217;s an intelligent merchant assistant. This ties into the broader AI-first strategy at Razorpay, complementing internal tools like <\/span><b>Yogi<\/b><span style=\"font-weight: 400;\">, our agentic AI that automates thousands of customer support queries with high accuracy, ensuring consistent and quick resolutions for complex banking and merchant needs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The <\/span><b>Agentic Dashboard<\/b><span style=\"font-weight: 400;\"> brings that same level of intelligence directly into your workspace. It&#8217;s about <\/span><b>automating insights and empowering you<\/b><span style=\"font-weight: 400;\"> to manage, analyze, and optimize your payments journey effortlessly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Early testing shows significant gains: merchants are seeing a <\/span><b>40% reduction in time spent on common tasks<\/b><span style=\"font-weight: 400;\"> and a significant drop in basic support queries.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Agentic Dashboard is available now on early access for Razorpay merchants, making your business operations quicker, smarter, and simpler than ever before. Go ahead, give it a try\u2014just ask!<\/span><\/p>\n<div style=\"text-align: center;\"><a style=\"border-radius: 3px; background: #528FF0; padding: 15px; font-weight: 600; cursor: pointer; text-decoration: none; color: white;\" href=\"https:\/\/admin.typeform.com\/form\/c8AF0jK2\/create?block=bf732799-1950-4f80-a3bb-87711783654d\" rel=\"nofollow noopener\" target=\"_blank\">Sign up for Early Access<\/a><\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Managing your business should be simple, intuitive, and fast. At Razorpay, we believe the best financial control centre is one you can simply talk to. That&#8217;s why we&#8217;re thrilled to introduce the Agentic Dashboard, an AI-powered experience that fundamentally transforms how you manage your payments and operations. This isn&#8217;t just a new feature; it\u2019s an<\/p>\n","protected":false},"author":129,"featured_media":24410,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[498],"tags":[1119,93],"class_list":{"0":"post-24407","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-upi","8":"tag-agentic-dashboard","9":"tag-upi"},"_links":{"self":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/24407","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/users\/129"}],"replies":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/comments?post=24407"}],"version-history":[{"count":1,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/24407\/revisions"}],"predecessor-version":[{"id":24411,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/24407\/revisions\/24411"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media\/24410"}],"wp:attachment":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media?parent=24407"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/categories?post=24407"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/tags?post=24407"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}