{"id":24221,"date":"2025-10-06T00:16:52","date_gmt":"2025-10-05T18:46:52","guid":{"rendered":"https:\/\/blog.razorpay.in\/blog\/?p=24221"},"modified":"2025-10-06T12:26:08","modified_gmt":"2025-10-06T06:56:08","slug":"razorpay-acs-pioneering-rbi-compliant-biometric-card-authentication-in-india","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/razorpay-acs-pioneering-rbi-compliant-biometric-card-authentication-in-india\/","title":{"rendered":"Razorpay Unveils India\u2019s First RBI-Compliant Biometric Authentication for Payments with YES BANK"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">India\u2019s digital payments ecosystem is evolving at a rapid pace. Businesses, banks, and consumers are embracing online transactions more than ever, but with growth comes complexity. Despite the convenience of card payments, <\/span><b>nearly 35% of transactions fail due to OTP delays, incorrect entries, or redirection issues<\/b><span style=\"font-weight: 400;\">. Coupled with rising digital fraud and stricter regulatory requirements, the need for smarter, faster, and more secure authentication has never been greater.<\/span><\/p>\n<h2><strong>Why Authentication Matters<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-24285 size-large\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2025\/10\/Frame-33-1024x576.png\" alt=\"\" width=\"1024\" height=\"576\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-33-1024x576.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-33-300x169.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-33-768x432.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-33-1536x864.png 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Every online card payment starts with one moment of truth: authentication. It\u2019s the first step in building trust. <\/span><span style=\"font-weight: 400;\">For businesses, authentication means confirming that the person making the payment is really who they say they are. And this is why it is important. It is the first step to a safe and secure transaction. It is the basic building block of trust in digital payments. Thanks to robust authentication,<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; a<\/span><b> cardholder<\/b><span style=\"font-weight: 400;\"> trusts that their funds are safe <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">&#8211; a<\/span><b> merchant<\/b><span style=\"font-weight: 400;\"> trusts that the transaction will result in real payment<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">&#8211; and <\/span><span style=\"font-weight: 400;\">for <\/span><b>banks<\/b><span style=\"font-weight: 400;\">, it\u2019s protection against fraud, liability, and regulatory risk<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For years, OTP-only authentication has been the industry standard, but it has limitations like delayed SMS, failed OTPs, and cumbersome checkout flows that frustrate customers and lead to lost sales for businesses. Additionally, traditional methods struggle to keep pace with the evolving threats of fraud.\u00a0<\/span><\/p>\n<h2><strong>Why This Matters Now<\/strong><\/h2>\n<h3><b>RBI Ushers in the Future of Card Authentication<\/b><\/h3>\n<p><a href=\"https:\/\/www.rbi.org.in\/scripts\/NotificationUser.aspx?Id=12898&amp;Mode=0\" rel=\"nofollow noopener\" target=\"_blank\"><span style=\"font-weight: 400;\">RBI\u2019s 2025 guidelines<\/span><\/a><span style=\"font-weight: 400;\"> mandate stronger authentication and make banks fully liable if safeguards fail. OTP-only flows are no longer enough in a world of high-value transactions and rising fraud risk. RBI\u2019s new framework mandates <\/span><b>two-factor authentication<\/b><span style=\"font-weight: 400;\">, encouraging the move beyond OTP dominance towards more secure, harder-to-fake methods like device tokens and biometrics.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><b>Two-Factor Authentication: <\/b><span style=\"font-weight: 400;\">Every domestic digital payment must be verified using at least two distinct factors of authentication, according to the RBI. These could come from:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><b>Something you know<\/b><span style=\"font-weight: 400;\">: Password, PIN, or passphrase<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Something you have<\/b><span style=\"font-weight: 400;\">: A card, token, or SMS-based one-time password (OTP)<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Something you are:<\/b><span style=\"font-weight: 400;\"> Biometric data, such as a fingerprint or facial recognition<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">With the RBI\u2019s new circular, the industry received the backing for advanced tech solutions to boost digital security and authentication. And it\u2019s exactly what Razorpay ACS is built for.<\/span><\/p>\n<h2><strong>Enter Razorpay ACS: India\u2019s First Biometric Card Authentication for Payments<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Razorpay ACS goes beyond traditional authentication. <\/span><b>Within just few days of RBI\u2019s September 2025 circular,<\/b><span style=\"font-weight: 400;\"><a href=\"https:\/\/razorpay.com\/\"> Razorpay<\/a> has introduced India\u2019s first biometric-ready Access Control Server (ACS) in partnership with <strong>Yes Bank,<\/strong> an innovation that puts fingerprint and face ID scan at the heart of every online transaction. <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-24280 size-large\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2025\/10\/Screenshot-2025-10-06-at-12.20.39-AM-999x1024.png\" alt=\"\" width=\"999\" height=\"1024\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Screenshot-2025-10-06-at-12.20.39-AM-999x1024.png 999w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Screenshot-2025-10-06-at-12.20.39-AM-293x300.png 293w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Screenshot-2025-10-06-at-12.20.39-AM-768x787.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Screenshot-2025-10-06-at-12.20.39-AM.png 1052w\" sizes=\"auto, (max-width: 999px) 100vw, 999px\" \/><\/span><\/p>\n<h3><b>1. Razorpay Biometric Authentication<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Built on device tokenization and advanced passkey standards, Razorpay ACS transforms card payments with seamless fingerprint and face ID authentication, delivering secure, one-click checkouts and reducing approximately 35% of OTP authentication errors.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h3><b>2. AI-Powered Risk Engine<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">With AI-powered risk checks, it <\/span><b>keeps payments secure in real time<\/b><span style=\"font-weight: 400;\">, while <\/span><b>ensuring smooth checkouts for users<\/b><span style=\"font-weight: 400;\">, <\/span><b>fewer authentication failures for banks<\/b><span style=\"font-weight: 400;\">, and <\/span><b>higher conversions for businesses<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h3><b>3. Conversion-Focused Checkout Page<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The authentication page is reimagined with instant card controls, EMI options, and rewards &#8211; turning friction into delight. <\/span><span style=\"font-weight: 400;\">Banks are witnessing <\/span><b>75% fewer drop-offs,<\/b><span style=\"font-weight: 400;\"> thanks to instant card control activations, affordability options, and rewards now built right in, <\/span><span style=\"font-weight: 400;\">and banks running more efficiently with <\/span><b>faster integrations and lower costs.<\/b><\/p>\n<h3>4. Built to Scale<\/h3>\n<p><b><span style=\"font-weight: 400;\">Powers 10,000 TPS and delivers the highest success rate.<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-24283 size-large\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2025\/10\/Frame-40-1024x576.png\" alt=\"\" width=\"1024\" height=\"576\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-40-1024x576.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-40-300x169.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-40-768x432.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-40-1536x864.png 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/span><\/b><\/p>\n<h2><strong>What it means for:\u00a0<\/strong><\/h2>\n<h3><strong>Banks<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 400;\"><b>Reduced Authentication Failures: <\/b><span style=\"font-weight: 400;\">By moving beyond fragile OTP channels, banks cut down the single largest cause of transaction failures.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Regulatory Confidence:<\/b><span style=\"font-weight: 400;\"> Fully RBI-compliant, ensuring security standards are met without risk of penalties.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Lower Fraud Risk<\/b><span style=\"font-weight: 400;\">: Device-based tokenization and passkey protocols make fraud attempts far more difficult,\u00a0 reducing chargebacks and operational overhead.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><b style=\"font-size: 19px;\">Operational Efficiency<\/b><span style=\"font-weight: 400;\">: Fewer failed authentications mean fewer customer complaints, lower call-center load, and faster activations.<\/span><\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-24286 size-large\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2025\/10\/Frame-29-1024x576.png\" alt=\"\" width=\"1024\" height=\"576\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-29-1024x576.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-29-300x169.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-29-768x432.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-29-1536x864.png 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3><b>Brands<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\"><b>Higher Success Rates, Higher Revenue<\/b><span style=\"font-weight: 400;\">: Transactions complete without OTP delays or failures, directly improving conversion at checkout.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Better Customer Retention:<\/b><span style=\"font-weight: 400;\"> Smooth authentication builds confidence in card payments, leading to more saved cards, repeat purchases, and larger ticket sizes.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Fewer Abandoned Carts: <\/b><span style=\"font-weight: 400;\">Eliminates friction at the most critical stage of the journey, keeping sales intact.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><b style=\"font-size: 19px;\">Trust by Association<\/b><span style=\"font-weight: 400;\">: Merchants using biometric-ready checkout are seen as modern, secure, and customer-centric.<\/span><\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-24293 size-large\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2025\/10\/Frame-44-1024x576.png\" alt=\"\" width=\"1024\" height=\"576\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-44-1024x576.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-44-300x169.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-44-768x432.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-44-1536x864.png 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3><strong>Shoppers<\/strong><\/h3>\n<ul>\n<li style=\"font-weight: 400;\"><b>Seamless Experience<\/b><span style=\"font-weight: 400;\">: Approve payments instantly with a fingerprint or face ID &#8211; no need to wait for OTPs or worry about network issues.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Peace of Mind: <\/b><span style=\"font-weight: 400;\">Transactions are secured by <\/span><b>what you <\/b><b>are<\/b><b> (biometrics) <\/b><span style=\"font-weight: 400;\">instead of what you <\/span><i><span style=\"font-weight: 400;\">know<\/span><\/i><span style=\"font-weight: 400;\"> (passwords\/OTPs), making fraud far less likely.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Consistency Across Devices<\/b><span style=\"font-weight: 400;\">: Works smoothly across mobiles and browsers, bringing card payments on par with a 1-click experience.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b style=\"font-size: 19px;\">More Control:<\/b><span style=\"font-weight: 400;\"> Faster authentication paired with bank-backed tokenization ensures both ease and safety in every transaction.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-24291 size-large\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2025\/10\/Frame-37-1024x576.png\" alt=\"\" width=\"1024\" height=\"576\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-37-1024x576.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-37-300x169.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-37-768x432.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/10\/Frame-37-1536x864.png 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><b>Khilan Haria, CPO, Razorpay<\/b><span style=\"font-weight: 400;\">, said,<\/span><i><span style=\"font-weight: 400;\"> \u201cFollowing the RBI\u2019s final guidelines, we are proud to pioneer and co-create the future of card authentication in India. With Razorpay ACS, we are shaping how biometrics will work seamlessly across every card issuer and merchant in the country. This is not just about solving today\u2019s OTP delays or fraud risks, it\u2019s about <\/span><\/i><b><i>building the next decade of digital trust, where authentication becomes invisible, intuitive, and growth-focused for businesses<\/i><\/b><i><span style=\"font-weight: 400;\">, while being effortless and secure for customers.\u201d<\/span><\/i><\/p>\n<h2><strong>A Proven Solution<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Razorpay is already powering real partnerships at scale. Together with Yes Bank, we\u2019re delivering future-ready authentication across the ecosystem, helping issuers reduce failures and fraud, enabling merchants to drive higher conversions, and giving customers a seamless, secure way to pay. This collaboration is setting new benchmarks for trust, security, and growth in India\u2019s digital payments.<\/span><\/p>\n<p><b><i>Anil Singh, Country Head, Credit Cards &amp; Merchant Acquiring, YES BANK, <\/i><\/b><i><span style=\"font-weight: 400;\">said,<br \/>\n<\/span><\/i><i><span style=\"font-weight: 400;\">\u201cAt YES BANK, we are delighted with the performance of Razorpay ACS, which we have co-created in partnership with Razorpay. We remain committed to delivering secure, seamless, and future-ready payment experiences to our customers. The high authentication success rates and real-time fraud prevention delivered by Razorpay ACS are being widely acknowledged by our customers, further strengthening their trust and reinforcing our vision of enabling safer, smarter, and more intuitive digital payments at scale.\u201d<\/span><\/i><\/p>\n<h2><strong>Shaping the Future of Trust<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Authentication shouldn\u2019t be a barrier; it should be invisible, instant, and intuitive.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With Razorpay ACS, India\u2019s first biometric card authentication, we\u2019re not just fixing today\u2019s OTP problems. We\u2019re building the <\/span><b>next decade of digital trust<\/b><span style=\"font-weight: 400;\">. This is the future of card authentication. And it\u2019s here, today.<br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong data-start=\"395\" data-end=\"432\">Be the first to move beyond OTPs.<\/strong> Explore Biometric Authentication with us at <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"477\" data-end=\"507\">card-tokenization@razorpay.com. <\/a>You may connect with your Account Manager if you\u2019re already on Razorpay.<br \/>\n<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>India\u2019s digital payments ecosystem is evolving at a rapid pace. Businesses, banks, and consumers are embracing online transactions more than ever, but with growth comes complexity. Despite the convenience of card payments, nearly 35% of transactions fail due to OTP delays, incorrect entries, or redirection issues. Coupled with rising digital fraud and stricter regulatory requirements,<\/p>\n","protected":false},"author":150,"featured_media":24277,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[26],"tags":[870,105],"class_list":{"0":"post-24221","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-payments","8":"tag-biometric-authentication","9":"tag-card-payments"},"_links":{"self":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/24221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/users\/150"}],"replies":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/comments?post=24221"}],"version-history":[{"count":17,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/24221\/revisions"}],"predecessor-version":[{"id":24339,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/24221\/revisions\/24339"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media\/24277"}],"wp:attachment":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media?parent=24221"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/categories?post=24221"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/tags?post=24221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}