{"id":23804,"date":"2025-08-06T12:23:30","date_gmt":"2025-08-06T06:53:30","guid":{"rendered":"https:\/\/blog.razorpay.in\/blog\/?p=23804"},"modified":"2025-08-06T12:24:43","modified_gmt":"2025-08-06T06:54:43","slug":"turning-compliance-into-capability-why-razorpay-built-multi-factor-authentication-for-axis-bank-merchants","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/turning-compliance-into-capability-why-razorpay-built-multi-factor-authentication-for-axis-bank-merchants\/","title":{"rendered":"Turning Compliance into Capability: Why Razorpay Built Multi-Factor Authentication for Axis Bank Merchants"},"content":{"rendered":"<p><span style=\"font-weight: 400\">When security is non-negotiable, innovation becomes imperative. Axis Bank, a core banking partner, required Razorpay to implement Multi-Factor Authentication (MFA) on our Merchant Portal to meet rising compliance and security benchmarks. With nearly 2 million merchant touchpoints at stake, this wasn\u2019t just a box to check, it was a business-critical upgrade.<\/span><\/p>\n<p><b>The Risk Was Real<\/b><\/p>\n<p><span style=\"font-weight: 400\">Single-Factor Authentication (SFA) no longer cuts it. It leaves merchant data and financial transactions vulnerable\u2014especially across a network of 132,000+ portal users, including 85,000+ actively transacting merchants. The insight was clear: without a stronger access protocol, the risk of breach could have far-reaching consequences.<\/span><\/p>\n<p><b>Secure, Seamless, Scalable Solution<\/b><\/p>\n<p><span style=\"font-weight: 400\">We introduced MFA using OTP-based verification delivered via SMS and email. This dual-channel approach ensures that even as we raise the bar on security, user experience remains smooth. OTPs are valid for 5 minutes\u2014long enough to authenticate, short enough to stay secure.<\/span><\/p>\n<p><b>What It Delivers<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400\"><b>Stronger Defense:<\/b><span style=\"font-weight: 400\"> Password + OTP = significantly reduced account compromise risk.<\/span><\/li>\n<li style=\"font-weight: 400\"><b>Regulatory Compliance:<\/b><span style=\"font-weight: 400\"> Fully aligned with Axis Bank\u2019s standards, securing long-term partnership.<\/span><\/li>\n<li style=\"font-weight: 400\"><b>Merchant-First Design:<\/b><span style=\"font-weight: 400\"> Minimal friction, maximum accessibility\u2014even for non-tech-savvy users.<\/span><\/li>\n<li style=\"font-weight: 400\"><b>Built to Scale:<\/b><span style=\"font-weight: 400\"> While tailored for Axis, this framework is extendable to other banking partners.<\/span>&nbsp;<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">This isn\u2019t just about meeting mandates\u2014it\u2019s about setting new benchmarks. With MFA, Razorpay reinforces its position as a secure, forward-thinking fintech partner, committed to protecting merchant interests while driving operational excellence.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When security is non-negotiable, innovation becomes imperative. Axis Bank, a core banking partner, required Razorpay to implement Multi-Factor Authentication (MFA) on our Merchant Portal to meet rising compliance and security benchmarks. With nearly 2 million merchant touchpoints at stake, this wasn\u2019t just a box to check, it was a business-critical upgrade. The Risk Was Real<\/p>\n","protected":false},"author":157,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"class_list":{"0":"post-23804","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-uncategorized"},"_links":{"self":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/23804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/users\/157"}],"replies":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/comments?post=23804"}],"version-history":[{"count":3,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/23804\/revisions"}],"predecessor-version":[{"id":23807,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/23804\/revisions\/23807"}],"wp:attachment":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media?parent=23804"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/categories?post=23804"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/tags?post=23804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}