{"id":23484,"date":"2025-07-10T16:46:52","date_gmt":"2025-07-10T11:16:52","guid":{"rendered":"https:\/\/blog.razorpay.in\/blog\/?p=23484"},"modified":"2025-09-22T15:13:15","modified_gmt":"2025-09-22T09:43:15","slug":"kaisori-weaving-a-story-of-culture-craft-and-commerce","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/kaisori-weaving-a-story-of-culture-craft-and-commerce\/","title":{"rendered":"Kaisori X Razorpay: Weaving a Story of Culture, Craft, and Commerce"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Rooted in tradition and inspired by travel, <\/span><a href=\"https:\/\/kaisori.com\/pages\/about-us\" rel=\"nofollow noopener\" target=\"_blank\"><i><span style=\"font-weight: 400;\">Kaisori<\/span><\/i><\/a><span style=\"font-weight: 400;\"> is more than just a brand\u2014it\u2019s a celebration of India\u2019s diverse craft heritage. Founded by Emily Chakraborty, a trained Kathak dancer, painter, and advertising professional from Bengal, Kaisori was born from a desire to bridge the gap between artisans and modern consumers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Emily\u2019s journeys across India brought her in close contact with artisans\u2014she admired their skills, purchased directly from them, and over time, understood their challenges intimately. With a decade-long career in advertising and a deep personal connection to traditional crafts, she saw an opportunity: create a platform that not only showcases authentic Indian artistry but also builds trust through transparency.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kaisori does just that. Every product comes with a story, of its origin, technique, and maker, encouraging customers to connect with the craftsmanship behind each piece. What started as an offline venture has today become a digital-first brand that delivers India\u2019s cultural heritage to doorsteps across the world.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-23485 size-full\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2025\/07\/Quote-2.png\" alt=\"Kaisori\" width=\"2160\" height=\"1086\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/07\/Quote-2.png 2160w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/07\/Quote-2-300x151.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/07\/Quote-2-1024x515.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/07\/Quote-2-768x386.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/07\/Quote-2-1536x772.png 1536w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/07\/Quote-2-2048x1030.png 2048w\" sizes=\"auto, (max-width: 2160px) 100vw, 2160px\" \/><\/p>\n<p style=\"text-align: center;\"><a style=\"border-radius: 3px; background: #528FF0; padding: 15px; font-weight: 600; cursor: pointer; text-decoration: none; color: white;\" href=\"https:\/\/razorpay.com\/accept-international-payments\/\">International Payment Gateway<\/a><\/p>\n<h2><b>Carving a Niche in a Noisy Digital World<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">When Kaisori moved online during the pandemic, it entered a highly competitive space. The digital landscape is crowded with businesses offering similar-looking products, making it difficult to build a distinct identity and customer trust.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The team realised that their uniqueness would be their strength. Every Kaisori product is exclusive, crafted in limited batches, and unavailable anywhere else. Yet, authenticity alone wasn\u2019t enough. To retain trust, Kaisori also committed to listening closely to customer feedback, being responsive to concerns, and evolving based on real-time inputs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another significant hurdle was payments. In India, UPI and Cash on Delivery remain dominant, but COD comes with a high risk of fraud. For international markets, smooth and successful transactions are critical\u2014one failed payment can cost a customer. Kaisori needed a payment solution that could handle these nuances.<\/span><\/p>\n<h2><b>Scaling with Simplicity and Security<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">From the very beginning, Razorpay became Kaisori\u2019s trusted partner. Its comprehensive payment solutions helped the brand tackle both domestic and international needs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For Indian customers, Razorpay\u2019s robust <a href=\"https:\/\/razorpay.com\/blog\/online-payment-fraud-and-risk-mitigation\/\">fraud detection<\/a> tools significantly reduced risks associated with Cash on Delivery. For overseas buyers from regions like the US, UK, the Gulf, and even niche markets like Seychelles, Razorpay ensured high payment success rates and seamless transactions, helping build the trust that global shoppers demand.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Moreover, with a reliable payments backbone in place, Kaisori could focus on what it does best: curating, crafting, and telling stories through its products. Razorpay\u2019s consistent innovation meant the backend always kept up with Kaisori\u2019s evolving front-end.<\/span><\/p>\n<h2><b>A Brand Customers Trust, and Return To<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Today, Kaisori is more than a marketplace. It\u2019s where customers go when they want to wear something meaningful, unique, and rooted in tradition. Many shoppers share that Kaisori is their go-to brand when they want to stand out, whether at a celebration or just in everyday life.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For Emily and her team, this kind of feedback is more than just validation. It\u2019s a reminder of their mission: to uplift India\u2019s artisan communities while creating experiences that customers cherish.<\/span><\/p>\n<h2><b>Conclusion<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Kaisori\u2019s journey is a testament to what happens when purpose meets the right partners. With a clear vision, a commitment to artisans, and the technological backing of Razorpay, the brand has built a loyal customer base across borders and cultures. As Kaisori continues to scale its impact, Razorpay remains a trusted part of that journey, making every transaction as seamless and authentic as the crafts it celebrates.<\/span><\/p>\n<p style=\"text-align: center;\"><a style=\"border-radius: 3px; background: #528FF0; padding: 15px; font-weight: 600; cursor: pointer; text-decoration: none; color: white;\" href=\"https:\/\/razorpay.com\/accept-international-payments\/\">I am interested!!<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Rooted in tradition and inspired by travel, Kaisori is more than just a brand\u2014it\u2019s a celebration of India\u2019s diverse craft heritage. Founded by Emily Chakraborty, a trained Kathak dancer, painter, and advertising professional from Bengal, Kaisori was born from a desire to bridge the gap between artisans and modern consumers. Emily\u2019s journeys across India brought<\/p>\n","protected":false},"author":142,"featured_media":23486,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[131,369],"tags":[555],"class_list":{"0":"post-23484","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-customer-stories","8":"category-international-payments","9":"tag-razorpay-international-payments"},"_links":{"self":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/23484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/users\/142"}],"replies":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/comments?post=23484"}],"version-history":[{"count":3,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/23484\/revisions"}],"predecessor-version":[{"id":24136,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/23484\/revisions\/24136"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media\/23486"}],"wp:attachment":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media?parent=23484"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/categories?post=23484"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/tags?post=23484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}