{"id":22592,"date":"2025-05-08T14:21:48","date_gmt":"2025-05-08T08:51:48","guid":{"rendered":"https:\/\/blog.razorpay.in\/blog\/?p=22592"},"modified":"2025-05-09T17:11:08","modified_gmt":"2025-05-09T11:41:08","slug":"practo-and-razorpay","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/practo-and-razorpay\/","title":{"rendered":"Making Healthcare Hassle-Free: How Practo and Razorpay UPI Are Changing the Game"},"content":{"rendered":"<blockquote><p><span style=\"font-weight: 400;\">We&#8217;re here to make better health a reality for every Indian.<\/span><\/p><\/blockquote>\n<p><em><strong>\u2014\u00a0 Shashank ND Singh, Co-founder &amp; CEO, Practo<\/strong><\/em><\/p>\n<p><span style=\"font-weight: 400;\">When we think of healthcare, most of us think in terms of emergencies\u2014hospitals, doctors, expenses and mediclaim. But Practo looks at it differently. They believe healthcare shouldn\u2019t just be a reaction\u2014it should be a routine, and as accessible as one.. Something you build into your life, day by day.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Back in 2008, Shashank ND and Abhinav Lal\u2014two NITK Surathkal grads\u2014set out to make healthcare less of a hassle and more of a habit.<\/span><\/p>\n<h2><b>Practo Journey From Being a SaaS Software to a Connected Care Ecosystem<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">When Practo first launched, it set out to solve a specific challenge\u2014helping clinics manage patient records more efficiently. That vision took shape as Ray, a simple yet powerful SaaS tool for doctors.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But that was just the start. Over time, Practo evolved into a full-fledged healthcare platform\u2014launching Practo Search to help users find verified doctors, read real reviews, and book appointments online. Today, it&#8217;s a one-stop app for everything from online consultations and medicine delivery to diagnostic tests, health articles, and secure digital records.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And it&#8217;s not just for patients. They developed tools to help large hospitals and clinic chains manage their operations and deliver care more efficiently\u2014making life simpler for providers and customers alike.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you\u2019re trying to make healthcare more accessible for millions, you can\u2019t afford friction\u2014especially when it comes to payments. Practo knew that the experience had to be as seamless as the care they offer. And for a country that lives and breathes UPI, it only made sense to pick a partner that could keep up with the pace.<\/span><\/p>\n<div style=\"text-align: center;\"><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/JmlZr_Se_sA?si=u2j-JRSKraXSKHxa\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<h2><b>How Razorpay UPI Powers Practo\u2019s Vision for Seamless Healthcare<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">At Practo, a smooth and reliable payment experience isn\u2019t a nice-to-have\u2014it\u2019s essential to making healthcare easy for every Indian. With Razorpay\u2019s UPI Suite\u2014 Dynamic Routing, and UPI Switch\u2014the brand has been able to meet users where they are, whether that\u2019s paying for a teleconsultation or booking lab tests online. Over the past six months alone, UPI Switch helped improve their success rate from 76% to 81%, making transactions faster, smoother, and more dependable. Because when the goal is to simplify healthcare, payments should never be a barrier.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the end, Practo isn\u2019t just about connecting patients to doctors; it\u2019s about creating a seamless, stress-free experience that empowers everyone to take charge of their health. With <a href=\"https:\/\/razorpay.com\/upi\/\">Razorpay UPI<\/a> backing them up, payments are now just another effortless part of the journey.<\/span><a href=\"https:\/\/razorpay.com\/m\/bold\/?utm_source=google&amp;utm_medium=blog-CTA&amp;utm_campaign=founder-articles\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-22452\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2025\/05\/Blog-banner.png\" alt=\"CTA - Backing India's Boldest\" width=\"860\" height=\"220\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/05\/Blog-banner.png 940w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/05\/Blog-banner-300x77.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2025\/05\/Blog-banner-768x196.png 768w\" sizes=\"auto, (max-width: 860px) 100vw, 860px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;re here to make better health a reality for every Indian. \u2014\u00a0 Shashank ND Singh, Co-founder &amp; CEO, Practo When we think of healthcare, most of us think in terms of emergencies\u2014hospitals, doctors, expenses and mediclaim. But Practo looks at it differently. They believe healthcare shouldn\u2019t just be a reaction\u2014it should be a routine, and<\/p>\n","protected":false},"author":168,"featured_media":22618,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[715],"tags":[],"class_list":{"0":"post-22592","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-events"},"_links":{"self":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/22592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/users\/168"}],"replies":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/comments?post=22592"}],"version-history":[{"count":2,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/22592\/revisions"}],"predecessor-version":[{"id":22612,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/22592\/revisions\/22612"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media\/22618"}],"wp:attachment":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media?parent=22592"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/categories?post=22592"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/tags?post=22592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}