{"id":19226,"date":"2024-11-27T17:18:04","date_gmt":"2024-11-27T11:48:04","guid":{"rendered":"https:\/\/razorpay.com\/blog\/?p=19226"},"modified":"2025-03-05T08:41:13","modified_gmt":"2025-03-05T03:11:13","slug":"from-flea-markets-to-digital-success-how-quirksmith-went-from-30-orders-a-month-to-100-a-day","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/from-flea-markets-to-digital-success-how-quirksmith-went-from-30-orders-a-month-to-100-a-day\/","title":{"rendered":"From Flea Markets to Digital Success: How Quirksmith Went from 30 Orders a Month to 100 a Day"},"content":{"rendered":"

In India, silver ‘<\/span>\u091a\u093e\u0902\u0926\u0940<\/span><\/i>‘ isn’t just metal\u2014it’s memory. For many, it conjures images of mothers\u2019 old jewellery boxes, filled with anklets jingling softly, or tiny silver payals gifted as infants, worn until they barely fit. Silver has this way of holding onto stories and yet, somehow, it never quite reached the mainstream. It lingered on the edges, treasured in private, but rarely celebrated in the everyday.\u00a0<\/span><\/p>\n

With Quirksmith<\/a>, the sister due- Divya and Pragya brought a fresh vision to this heritage. Their design philosophy, “<\/span>\u0905\u092a\u0928\u0947 \u091c\u091c\u093c\u094d\u092c\u093e\u0924 \u092a\u0939\u0928\u093f\u092f\u0947<\/span><\/i>“\u2014or “<\/span>Wear your emotions<\/span><\/i>“\u2014aims to let women carry their stories boldly. Each piece they craft is more than an accessory; it’s a statement, a personal emotion brought to life.\u00a0<\/span><\/p>\n

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When scaling from in-person sales at flea markets to an online platform, Quirksmith needed a reliable digital payment<\/a> solution to handle their growing volume of UPI transactions smoothly. That\u2019s when they brought Razorpay on board.<\/span><\/p>\n

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The Online Leap: Finding a Payment Solution to Match The Digital Growth<\/b><\/h2>\n

Initially, Quirksmith\u2019s primary payment collection mode was cash or UPI via QR codes, at flea markets\u2014simple, straightforward, and well-suited to their early operations. But as they transitioned online, they increased their reach & sales multifold, and the need for a digital payment checkout emerged.\u00a0 Early payment providers they partnered with, successfully helped them collect payments but threw up other obstacles & operational problems along the way.\u00a0<\/span><\/p>\n

Customer complaints started surfacing, with many experiencing delays and payment issues, especially with UPI transactions. This wasn\u2019t just a minor inconvenience; it threatened the seamless experience Quirksmith wanted for their online shoppers. The brand needed a stable, efficient solution to manage high UPI volumes without compromising on user experience.<\/span><\/p>\n

From Cash Hassles and Payment Failures to Seamless UPI transactions<\/b><\/h2>\n

\u00a0As one of the original few payment gateways to provide UPI as an option, Razorpay emerged as Quirksmith\u2019s easy choice. Their goal was to improve their existing payment operations, counting on Razorpay\u2019s tech prowess & brand awareness.\u00a0 This switch led to a significant drop in customer complaints and failed payments.\u00a0<\/span><\/p>\n