{"id":18304,"date":"2024-09-25T12:32:23","date_gmt":"2024-09-25T07:02:23","guid":{"rendered":"https:\/\/razorpay.com\/blog\/?p=18304"},"modified":"2024-11-21T16:45:10","modified_gmt":"2024-11-21T11:15:10","slug":"luzo-enables-frictionless-payments-with-razorpay","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/luzo-enables-frictionless-payments-with-razorpay\/","title":{"rendered":"LUZO enables frictionless payments with Razorpay\u2019s easy integration and SR Boosters"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">When Anurav Dave launched LUZO, he envisioned a seamless platform for premium salon, spa, and clinic bookings. But a great service experience demanded equally smooth payments. Enter Razorpay. In just two weeks, LUZO integrated Razorpay\u2019s comprehensive payment solution, accepting all payment modes effortlessly. Razorpay SR Boosters resulted in a <\/span><b>5.68% SR uptick<\/b><span style=\"font-weight: 400;\"> in UPI payments. As LUZO experiences majority transactions via UPI, this SR uptick translated to a <\/span><b>5% revenue boost<\/b><span style=\"font-weight: 400;\">. Today, LUZO experiences a <\/span><b>90%+ success rate<\/b><span style=\"font-weight: 400;\"> in UPI payments which signifies their continued trust in Razorpay.<br \/>\n<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-18306\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2024\/09\/Numbers-Luzo-1024x119.png\" alt=\"\" width=\"770\" height=\"89\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/09\/Numbers-Luzo-1024x119.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/09\/Numbers-Luzo-300x35.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/09\/Numbers-Luzo-768x90.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/09\/Numbers-Luzo.png 1080w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/p>\n<h2><b><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-18307\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2024\/09\/Quote-Luzo-1024x515.png\" alt=\"\" width=\"770\" height=\"387\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/09\/Quote-Luzo-1024x515.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/09\/Quote-Luzo-300x151.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/09\/Quote-Luzo-768x386.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/09\/Quote-Luzo.png 1080w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/>Challenge at Hand? Tackling the UPI Surge<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">LUZO\u2019s primary challenge was ensuring their mobile-based payment system could handle the growing preference for UPI transactions, especially as more users completed payments directly through the app after salon and spa treatments. As UPI is synonymous with convenience, LUZO needed a solution that could support high transaction volumes while delivering the smoothest UPI experience possible. Flexibility was key, as they sought to maintain this ease while adding new features and expanding their offerings.<\/span><\/p>\n<h2><b>Solution: Razorpay&#8217;s UPI Stack and Seamless Integration<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Razorpay proved to be the ideal partner, providing a robust solution that effectively addressed LUZO\u2019s scalability concerns while prioritising experience. Here&#8217;s how:<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Customer Relationship Management<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Razorpay\u2019s customer relationship managers provided exceptional support throughout LUZO\u2019s journey. They ensured that any issues were swiftly addressed, facilitating a smooth experience with the integration of UPI features.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Swift Integration Process<\/b><b>\u00a0<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The integration of Razorpay\u2019s payment solutions was notably efficient, with LUZO going live within <\/span><b>2-3 weeks<\/b><span style=\"font-weight: 400;\"> of initial contact. This quick turnaround was a significant improvement over the extended documentation periods typically encountered with other <a href=\"https:\/\/razorpay.com\/payment-gateway\/\">online payment gateways<\/a>.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Proactive Issue Resolution<\/b><b>\u00a0<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Razorpay\u2019s CRM team was highly responsive, offering prompt solutions to any challenges that arose. This proactive approach ensured that LUZO\u2019s payment system remained robust and adaptable to their evolving needs.<\/span><\/p>\n<h2><b>The Ripple Effect: Razorpay\u2019s Impact on LUZO\u2019s UPI Success<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">With over 75% of LUZO\u2019s payments processed via UPI, Razorpay enabled its UPI SR Boosters for LUZO. These resulted in an impressive 5.68% uptick in LUZO\u2019s SR contributing an additional \u20b94.5 lakhs in revenue.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-18309\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2024\/09\/SR-and-revenue-Luzo-1024x716.png\" alt=\"\" width=\"770\" height=\"538\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/09\/SR-and-revenue-Luzo-1024x716.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/09\/SR-and-revenue-Luzo-300x210.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/09\/SR-and-revenue-Luzo-768x537.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/09\/SR-and-revenue-Luzo.png 1080w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/span><b>Additional Integration: Engage, Route, and Opti\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Razorpay\u2019s integration of additional products like Engage, Route, and Opti helped streamline LUZO\u2019s business processes and optimize their operations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">From tackling payment challenges to scaling with ease, LUZO\u2019s success story with Razorpay shows the power of a dedicated partnership. Ready to transform your payment processes and achieve your business goals? <a href=\"https:\/\/razorpay.com\/upi\/\">Connect with us today!<\/a>\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<div style=\"text-align: center;\"><a style=\"border-radius: 3px; background: #528FF0; padding: 15px; font-weight: 600; cursor: pointer; text-decoration: none; color: white;\" href=\"https:\/\/razorpay.com\/upi\/\">Get In Touch!<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>When Anurav Dave launched LUZO, he envisioned a seamless platform for premium salon, spa, and clinic bookings. But a great service experience demanded equally smooth payments. Enter Razorpay. In just two weeks, LUZO integrated Razorpay\u2019s comprehensive payment solution, accepting all payment modes effortlessly. Razorpay SR Boosters resulted in a 5.68% SR uptick in UPI payments.<\/p>\n","protected":false},"author":129,"featured_media":18305,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[498],"tags":[743,740,742],"class_list":{"0":"post-18304","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-upi","8":"tag-swift-integration","9":"tag-upi-sr-boosters","10":"tag-upi-stack"},"_links":{"self":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/18304","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/users\/129"}],"replies":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/comments?post=18304"}],"version-history":[{"count":2,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/18304\/revisions"}],"predecessor-version":[{"id":19013,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/18304\/revisions\/19013"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media\/18305"}],"wp:attachment":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media?parent=18304"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/categories?post=18304"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/tags?post=18304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}