{"id":17819,"date":"2024-09-05T11:01:05","date_gmt":"2024-09-05T05:31:05","guid":{"rendered":"https:\/\/razorpay.com\/blog\/?p=17819"},"modified":"2025-03-11T15:55:19","modified_gmt":"2025-03-11T10:25:19","slug":"mastering-money-movement-razorpay-d2c-summit-2024-highlights","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/mastering-money-movement-razorpay-d2c-summit-2024-highlights\/","title":{"rendered":"Mastering Money Movement: Razorpay D2C Summit 2024 Highlights"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Today, we conducted the second edition of <a href=\"https:\/\/razorpay.com\/blog\/d2c-and-retail-summit\/\">Razorpay\u2019s annual D2C and Retail Summit<\/a>.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is a sector that caters to millions of online shoppers from the bustling streets of our cities to the quiet lanes of our towns. The D2C market in India is projected to reach over $60 billion by 2027. This is a reflection of the innovation and disruption this sector is known for.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At Razorpay we work with 6 out of every 10 D2C brands to power their money movement. To truly empower these businesses, we\u2019ve built a holistic ecosystem that addresses every aspect of money movement. We constantly innovated to bring them cutting edge solutions to power the way they accept payments online, offline and to help them pay better &#8211; be it their vendors, customers and employees.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This year, at the D2C and Retail Summit, we\u2019ve unveiled some cutting edge solutions to help businesses solve for this trifecta of money movement.\u00a0<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69dcf489d40a3\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69dcf489d40a3\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/razorpay.com\/blog\/mastering-money-movement-razorpay-d2c-summit-2024-highlights\/#Meet_Checkout_360_Our_Latest_and_Greatest_Way_to_Turn_Browsers_into_Buyers\" >Meet Checkout 360: Our Latest and Greatest Way to Turn Browsers into Buyers!<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/razorpay.com\/blog\/mastering-money-movement-razorpay-d2c-summit-2024-highlights\/#Retaining_and_engaging_customers_doesnt_have_to_break_the_bank\" >Retaining and engaging customers doesn\u2019t have to break the bank!<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/razorpay.com\/blog\/mastering-money-movement-razorpay-d2c-summit-2024-highlights\/#Your_Favourite_Online_Shopping_Features_Now_Live_in_Stores\" >Your Favourite Online Shopping Features, Now Live in Stores<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/razorpay.com\/blog\/mastering-money-movement-razorpay-d2c-summit-2024-highlights\/#And_weve_changed_the_way_businesses_pay\" >And we\u2019ve changed the way businesses pay!\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/razorpay.com\/blog\/mastering-money-movement-razorpay-d2c-summit-2024-highlights\/#To_Sum_Up%E2%80%A6\" >To Sum Up\u2026\u00a0<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Meet_Checkout_360_Our_Latest_and_Greatest_Way_to_Turn_Browsers_into_Buyers\"><\/span><strong>Meet Checkout 360: Our Latest and Greatest Way to Turn Browsers into Buyers!<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The checkout is the point where all your efforts culminate. From consideration to checkout the journey shoppers are on needs to be seamless, quick and delightful. This is exactly what we\u2019ve achieved with our latest and most advanced checkout solution. Checkout 360 combines a wide range of product features that can elevate your customer\u2019s experience from consideration to post-purchase.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With Checkout 360, we\u2019ve reimagined how your checkout can be built for joy.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We are bringing our most powerful features into Checkout360 to be available out of the box for businesses to use.\u00a0<\/span><\/p>\n<h3><b>Razorpay QuickBuy<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">With <\/span><b>Razorpay QuickBuy<\/b><span style=\"font-weight: 400;\">, customers can purchase directly from the product page, making checkout 5X faster without manually entering their details.<\/span><\/p>\n<h3><b>Razorpay Konnect<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">With <\/span><b>Razorpay Konnect<\/b><span style=\"font-weight: 400;\"> you can run your business on WhatsApp and handle everything from accepting payments, marketing, showcasing your products and even handling customer support.\u00a0<\/span><\/p>\n<h3><b>Partial COD<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">And when shopping with new brands, we all prefer COD. We give you the best of both worlds with <\/span><b>Partial COD<\/b><span style=\"font-weight: 400;\">. Customers pay a portion of the amount when placing an order and the rest upon delivery, making it easier for them to manage large purchases and build trust with new merchants.<\/span><\/p>\n<h3><b>COD Optimisation<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We\u2019ve taken <\/span><b>COD Optimisation<\/b><span style=\"font-weight: 400;\"> to the next level. Our Intelligent COD Optimization assesses each order, converting risky ones to prepaid or adding a COD fee.\u00a0<\/span><\/p>\n<h3><b>Razorpay RTO Protection<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">And in case your order still gets returned, <\/span><b>Razorpay RTO Protection<\/b><span style=\"font-weight: 400;\"> covers shipping costs, reducing return-to-origin losses and keeping you focused on growth.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Retaining_and_engaging_customers_doesnt_have_to_break_the_bank\"><\/span><strong>Retaining and engaging customers doesn\u2019t have to break the bank!<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In today&#8217;s fiercely competitive, offer-driven market, retaining customers and encouraging repeat visits have become significant challenges for brands. Many businesses end up compromising their profitability in the constant battle to boost customer retention.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Customers today are always on the lookout for discounts and rarely make a return purchase without a deal. This behaviour has led to an increasing shift between brands, driven primarily by the search for better offers, making retention more costly than ever before.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our innovative Growth Marketing suite is designed to revolutionise how D2C brands think about growth.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Our <\/span><b>Gift Card Platform<\/b><span style=\"font-weight: 400;\"> takes the hassle out of managing gift cards. It automates everything\u2014from creation to distribution\u2014so businesses can focus more on delighting customers and less on administrative tasks.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Offers Engine<\/b><span style=\"font-weight: 400;\"> that empowers businesses to create customised offers tailored to their unique needs.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Wallet as a Service<\/b><span style=\"font-weight: 400;\"> that serves as a centralised hub for all customer rewards, simplifying the user experience by consolidating all rewards into a single wallet.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Your_Favourite_Online_Shopping_Features_Now_Live_in_Stores\"><\/span><strong>Your Favourite Online Shopping Features, Now Live in Stores<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We all love the in-store shopping experience\u2014the joy of seeing and touching products, and getting instant gratification. But often, we end up shopping online because it\u2019s so much easier. Online, you get all the details, payment options, and quick checkouts with minimal effort.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve made it our mission to bring that same ease to in-store shopping. With our Razorpay POS solutions, we\u2019re making offline shopping smoother and more enjoyable. Rediscover the pleasure of shopping in stores with our innovative technology.<\/span><\/p>\n<h3><b>Razorpay A1<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Meet the <\/span><a href=\"https:\/\/razorpay.com\/blog\/razorpay-a1-the-premium-all-in-one-solution\/\"><b>Razorpay A1<\/b><\/a><span style=\"font-weight: 400;\">, our all-in-one POS device designed to keep your business ahead of the curve. As QR codes become as common as credit cards, the A1 is your gateway to embracing the UPI revolution. This device is built to handle a wide range of payment preferences, ensuring you\u2019re ready for today\u2019s tech-savvy Indian consumers.<\/span><\/p>\n<h3><b>Razorpay DigiPOS<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Imagine transforming every device in your store into a sales machine. With <\/span><a href=\"https:\/\/razorpay.com\/blog\/razorpay-digiposrevolutionising-retail\/\"><b>DigiPOS<\/b><\/a><span style=\"font-weight: 400;\">, that\u2019s now a reality. Empower your sales team to manage every aspect of the customer experience, from processing transactions to offering EMI options for new-to-credit customers. DigiPOS integrates smoothly with various financial solutions, driving greater financial inclusion and enhancing the customer journey.<\/span><\/p>\n<h3><b>Razorpay Super QR<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In a world where UPI dominates digital payments, QR codes have become routine. But we\u2019re shaking things up with <\/span><b>Razorpay Super QR<\/b><span style=\"font-weight: 400;\">. Traditionally, offers, EMI options, and credit benefits were reserved for <a href=\"https:\/\/razorpay.com\/learn\/what-is-online-transaction\/\">online transactions<\/a>. Now, your customers can enjoy these perks right at the point of sale with a simple QR scan. Super QR is set to transform how we view and use QR payments.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\"><strong>Razorpay BillMe<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">And finally, say goodbye to paper bills and hello to <a href=\"https:\/\/razorpay.com\/blog\/everything-you-need-to-know-about-razorpaybillme\/\"><strong>Razorpay BillMe<\/strong><\/a>. Our platform converts paper bills into GST-compliant digital invoices, simplifying your operations and boosting compliance. BillMe organises and analyses data from various channels to enhance customer engagement strategies. Use digital invoices to drive retention, boost sales with targeted offers, and seize cross-sell opportunities.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"And_weve_changed_the_way_businesses_pay\"><\/span><strong>And we\u2019ve changed the way businesses pay!\u00a0<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">With the CFO stack for D2C brands we simplify and streamline &#8211; payroll, vendor payouts, and elevate your business banking experience.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Salaries often make up a huge chunk of your expenses, and the last thing you need is a payroll system that\u2019s complicated and time-consuming. Over the past 7 years we\u2019ve solved for this with <\/span><a href=\"https:\/\/razorpay.com\/payroll\/\"><b>RazorpayX Payroll<\/b><\/a><span style=\"font-weight: 400;\">. This is a fully-automated payroll software with direct salary disbursals and built-in compliance filing, it ensures that payroll is never a pain point again.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And vendor payments can be a full-time job in itself. That&#8217;s <\/span><b>Source-to-Pay<\/b><span style=\"font-weight: 400;\"> is designed to handle everything from vendor onboarding and management to automated processing and reconciliation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Our <\/span><b>world-class API Payouts stack<\/b><span style=\"font-weight: 400;\"> helps you make payouts like rewards, cashbacks, and more, at an incredible scale, delivering customer delight effortlessly. Our <\/span><b>bulk payout links<\/b><span style=\"font-weight: 400;\"> feature has enabled large D2C brands to handle COD refunds seamlessly.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">With Smart Collect, we\u2019ve already simplified the reconciliation of direct-to-bank transfers using unique customer identifiers. Now, with <\/span><b>Smart Collect 2.0<\/b><span style=\"font-weight: 400;\">, we\u2019ve taken it a step further by extending seamless reconciliation to UPI transfers as well.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"To_Sum_Up%E2%80%A6\"><\/span><span style=\"font-weight: 400;\"><strong>To Sum Up\u2026<\/strong>\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">At Razorpay, we\u2019re dedicated to simplifying money movement for businesses, making accepting and processing payments effortless. With the D2C market in India set to exceed $60 billion by 2027, we\u2019re excited to support you on this journey.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our innovations are designed to streamline your financial transactions so you can focus on what you do best. Let us handle the complexities of payments while you drive your business forward and make the world a better place.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Today, we conducted the second edition of Razorpay\u2019s annual D2C and Retail Summit.\u00a0 This is a sector that caters to millions of online shoppers from the bustling streets of our cities to the quiet lanes of our towns. The D2C market in India is projected to reach over $60 billion by 2027. This is a<\/p>\n","protected":false},"author":103,"featured_media":17820,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[715,71],"tags":[716,11],"class_list":{"0":"post-17819","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-events","8":"category-featured","9":"tag-d2c-and-retail-summit","10":"tag-featured"},"_links":{"self":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/17819","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/users\/103"}],"replies":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/comments?post=17819"}],"version-history":[{"count":8,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/17819\/revisions"}],"predecessor-version":[{"id":21439,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/17819\/revisions\/21439"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media\/17820"}],"wp:attachment":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media?parent=17819"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/categories?post=17819"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/tags?post=17819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}