{"id":16378,"date":"2024-06-19T13:35:19","date_gmt":"2024-06-19T08:05:19","guid":{"rendered":"https:\/\/razorpay.com\/blog\/?p=16378"},"modified":"2025-11-30T19:17:34","modified_gmt":"2025-11-30T13:47:34","slug":"djubo-embedded-payments","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/djubo-embedded-payments\/","title":{"rendered":"Transforming Hotel Booking Management with Embedded Payments: Djubo and Razorpay join hands"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Djubo (Saaranya Hospitality Technologies Private Limited) is an all-in-one hospitality management software that empowers hotels with a complete online booking system. Their fully integrated product suite covers operations, distribution, marketing, and business intelligence.<\/span><\/p>\n<h2>Djubo\u2019s mission: Empowering hotels to take control of their revenue<\/h2>\n<p><span style=\"font-weight: 400;\">Traditionally, Indian hotels relied heavily on travel agents (offline and online) for bookings. Travel agents captured a staggering 80-85% of bookings, even for large hotels. This dependence left hotels with minimal control over revenue and limited visibility into transactions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Over the last few years, hoteliers have understood the need to exert greater control over sales and revenue to maximize profits. They have thus begun exploring direct booking strategies, creating their own websites and leveraging Google\u2019s metasearch platforms instead of relying entirely on affiliate bookings. This has led to a jump of 35-40% in profits.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is where Djubo&#8217;s role becomes pivotal. Djubo empowers hotels by acting as the backbone for hotel operations, handling everything from website creation and meta search marketing to sales, bookings, transactions, settlements, and more.<\/span><span style=\"font-weight: 400;\"> In the entire process, Djubo also manages payments between various parties like Google, OTAs, and hotels. This makes seamless transactions and smooth cash flow critical to business.\u00a0<\/span><\/p>\n<h2>The Challenge: Streamlining the payments process<\/h2>\n<p>From operations to client satisfaction, the absence of a seamless payments solution affected multiple aspects of Djubo&#8217;s business.<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Operational Inefficiencies: <\/b><span style=\"font-weight: 400;\">Fee collection and <a href=\"https:\/\/razorpay.com\/blog\/what-is-a-payment-settlement\/\">payment settlement<\/a> for services like Google Ads, OTAs from hotel clients was manual, creating overheads and discrepancies.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Lack of Transparency:<\/b><span style=\"font-weight: 400;\"> Unclear transaction details and charges led to a lack of transparency among Djubo, vendors and clients.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Mediocre Client Experience: <\/b><span style=\"font-weight: 400;\">Manual intervention was required to settle funds into client accounts, causing delays.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">These issues eroded trust and led to dissatisfaction among Djubo&#8217;s hotel clients. Djubo needed a solution that would streamline operations for both themselves and their clients.<\/span><\/p>\n<h2>The Solution: Changing the game with Razorpay Embedded Payments<\/h2>\n<p><span style=\"font-weight: 400;\">Djubo turned to <a href=\"https:\/\/razorpay.com\/embedded-payments-for-platforms-&amp;-marketplaces\/\">Razorpay Embedded Payments<\/a>, a first-of-its-kind solution in the industry,\u00a0 to transform their platform and the way they manage their hotel booking management business.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Frictionless onboarding: <\/b>Razorpay <a href=\"https:\/\/razorpay.com\/learn\/embedded-payments\/\">Embedded Payments<\/a> e<span style=\"font-weight: 400;\">nabled client onboarding within Djubo\u2019s platform, eliminating the need to redirect the client elsewhere. The client&#8217;s identity could now be verified on the fly, thereby reducing drop-offs.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Seamless control of funds:<\/b><span style=\"font-weight: 400;\"> The flow of payments and settlements between hotels and third-party service providers like ad platforms and OTAs was completely automated.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Enhanced transparency and reconciliation:<\/b><span style=\"font-weight: 400;\"> Djubo had access to a feature-rich dashboard to view, reconcile and manage all payments, fees, refunds and settlements across stakeholders and clients in one place.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Seamless payments: <\/b>Djubo now <span style=\"font-weight: 400;\">had a powerful checkout within their platform with 100+ payment modes along with industry-leading success rates.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">(<em>Want to know more about how you can leverage Embedded Payments to make your business more efficient? Explore <\/em><\/span><em><a href=\"https:\/\/razorpay.com\/embedded-payments-for-platforms-&amp;-marketplaces\/\"><span style=\"font-weight: 400;\">Razorpay Embedded Payments today!<\/span><\/a><\/em>)<\/p>\n<h2>The Impact: Zero hassles, delighted clients, and higher revenues<\/h2>\n<p><span style=\"font-weight: 400;\">Razorpay&#8217;s integration ensured a boost in operational efficiency and a jump in revenues for Djubo and their clients.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Increased Operational Efficiency: <\/b><span style=\"font-weight: 400;\">Razorpay Embedded Payments simplifies onboarding clients, managing payments at scale without any overheads<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Enhanced Guest Experience:<\/b><span style=\"font-weight: 400;\"> A reliable payment gateway with diverse payment options (credit\/debit cards, UPI, net banking, wallets, and <a href=\"https:\/\/razorpay.com\/international-payment-gateway-india\/\">international payment gateway<\/a>) significantly improved guest convenience and customer loyalty.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Increased Client Revenue: <\/b><span style=\"font-weight: 400;\">A 10% increase in successful transactions along with higher share of direct bookings directly translates to higher revenue for Djubo and its clients<\/span><\/li>\n<\/ul>\n<blockquote class=\"modern-quote\"><p><span style=\"font-weight: 400;\">Partnering with Razorpay and integrating the embedded payments stack with our booking engine has been a game-changer for Djubo and our hotel clients.\u00a0 <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The diverse payment options offered by Razorpay (credit\/debit cards, UPI, net banking, and wallets) have significantly enhanced the guest experience, making transactions smooth and convenient. This collaboration has allowed us to offer a robust and reliable payment solution that perfectly complements our property management platform, ensuring smooth, secure operational efficiency and guest satisfaction.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The embedded payment enhancement allows the hotel software provider partners to ensure timely payment settlements to vendors, preventing service discrepancies. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a result, <\/span><b>45% of our hotels using our advanced services will see their payment reconciliation process reduced by at least 80%.\u00a0<\/b><\/p>\n<p><cite>Sankalp Goel, Co-Founder, Djubo<\/cite><\/p><\/blockquote>\n<p>Are you in a business that empowers clients on their online journey? Do you need a solution to streamline their payment or banking needs? Join the most comprehensive Partner Program in the Indian fintech ecosystem!<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-20260\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2019\/11\/Banner-Image-4-1024x459.png\" alt=\"\" width=\"770\" height=\"345\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2019\/11\/Banner-Image-4-1024x459.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2019\/11\/Banner-Image-4-300x135.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2019\/11\/Banner-Image-4-768x344.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2019\/11\/Banner-Image-4.png 1200w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/p>\n<div style=\"text-align: center;\"><a style=\"border-radius: 3px; background: #528FF0; padding: 15px; font-weight: 600; cursor: pointer; text-decoration: none; color: white;\" href=\"https:\/\/dashboard.razorpay.com\/signup?r=partner&amp;\">Join the Razorpay Partner Program<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Djubo (Saaranya Hospitality Technologies Private Limited) is an all-in-one hospitality management software that empowers hotels with a complete online booking system. Their fully integrated product suite covers operations, distribution, marketing, and business intelligence. Djubo\u2019s mission: Empowering hotels to take control of their revenue Traditionally, Indian hotels relied heavily on travel agents (offline and online) for<\/p>\n","protected":false},"author":86,"featured_media":16380,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[26,282],"tags":[654,655,142,51,141],"class_list":{"0":"post-16378","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-payments","8":"category-partnerships","9":"tag-djubo","10":"tag-embedded-payments","11":"tag-partnerships","12":"tag-payments","13":"tag-razorpay-partner-program"},"_links":{"self":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/16378","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/users\/86"}],"replies":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/comments?post=16378"}],"version-history":[{"count":7,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/16378\/revisions"}],"predecessor-version":[{"id":24863,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/16378\/revisions\/24863"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media\/16380"}],"wp:attachment":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media?parent=16378"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/categories?post=16378"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/tags?post=16378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}