{"id":15931,"date":"2024-05-09T16:27:33","date_gmt":"2024-05-09T10:57:33","guid":{"rendered":"https:\/\/razorpay.com\/blog\/?p=15931"},"modified":"2025-04-04T15:12:38","modified_gmt":"2025-04-04T09:42:38","slug":"razorpays-omni-channel-payments-partnership-announcing-the-razorpay-odoo-integration","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/razorpays-omni-channel-payments-partnership-announcing-the-razorpay-odoo-integration\/","title":{"rendered":"Razorpay\u2019s omni-channel payments partnership: Announcing the Razorpay-Odoo integration"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Today&#8217;s businesses rely on a complex ecosystem of technologies. While essential, managing separate business management software tools for various functions can be inefficient and frustrating.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is where popular open-source ERPs like Odoo make a difference. Odoo offers a suite of tools \u2013 for CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management and more \u2013 on one single platform.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But despite Odoo&#8217;s efficiency, one area remained a challenge \u2013\u00a0 payments. Businesses had to switch between multiple dashboards for payments coming from different sources and reconciliation, wasting valuable time and increasing the risk of errors.<\/span><\/p>\n<h2><b>Introducing a transformative partnership: Odoo and Razorpay<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">But that is all set to change with an exciting integration between Razorpay, India&#8217;s leading payment gateway, and Odoo. This partnership transforms the payment experience within the Odoo platform. Now, businesses can leverage Razorpay&#8217;s robust payment collection methods for both online and offline transactions.<\/span><\/p>\n<h2><b>What can Razorpay payments on Odoo do for your business?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Razorpay becomes India\u2019s first payment provider to go live with Odoo ERP, offering businesses like yours a comprehensive omni-channel payment experience. This means you can seamlessly collect payments through various methods, including credit\/debit cards, UPI\/NetBanking, Paylater, POS, and <a href=\"https:\/\/razorpay.com\/payment-links\/\">Payment Links<\/a>, all from Odoo now.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Enhanced Customer Experience:<\/strong> Accept online and offline (POS) payments seamlessly with the omni-channel payment collection system for Odoo.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Improved Invoice Conversions:<\/strong> Faster checkouts with Razorpay Payment Links embedded directly in invoices. Minimize customer distractions and boost conversion rates.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Wider Customer Reach:<\/strong> Expand your customer base by offering over 100+ payment options, catering to diverse preferences.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Higher Customer Loyalty:<\/strong> Provide flexibility with recurring and partial payment options, leading to improved customer satisfaction and loyalty.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Greater Payment Flexibility:<\/strong> From one-time to recurring payments, Odoo and Razorpay cater to all business needs.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Automated Reconciliation:<\/strong> Eliminate manual reconciliation forever. Reconcile all payments directly within Odoo, saving valuable time and reducing errors.<\/span><\/li>\n<\/ul>\n<h2><b>Tailored Solutions for Your Industry<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">This integration caters to a variety of businesses with specific needs:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>SMBs:<\/b><span style=\"font-weight: 400;\"> Leverage Payment Links, QR code payments, and effortless receipt sharing for a smooth customer experience.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Manufacturing\/B2B:<\/b><span style=\"font-weight: 400;\"> Implement invoice and payment reminders with seamless receipt sharing to streamline your B2B transactions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Services:<\/b><span style=\"font-weight: 400;\"> Offer invoices with embedded Payment Links, recurring payments, and partial payment options for your service-based business.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Non-Profits:<\/b><span style=\"font-weight: 400;\"> Accept one-time or recurring donations easily via Payment Links.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Retail:<\/b><span style=\"font-weight: 400;\"> Integrate POS devices, use the Payment Gateway, and simplify refund\/transaction tracking.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>E-commerce:<\/b><span style=\"font-weight: 400;\"> Enjoy seamless website\/marketplace integration with Razorpay, along with simplified refund\/transaction tracking.<\/span><\/li>\n<\/ul>\n<h2><b>Revolutionizing Business Operations<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The combination of Odoo&#8217;s powerful ERP platform and Razorpay&#8217;s robust <a href=\"https:\/\/razorpay.com\/blog\/what-is-payment-processing\/\">payment processing<\/a> creates a game-changing partnership. This integration empowers businesses to streamline operations for different business channels (online and offline), enhance customer interactions, and ultimately achieve greater success.<\/span><\/p>\n<h2><b>How do you enable Razorpay Payments on<\/b> <b>Odoo?\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">This exciting functionality is currently available in India for e-commerce businesses, offline stores, and B2B platforms. If you have an existing Razorpay account, enabling payments within Odoo is a breeze. It\u2019s a one-time hassle-free setup. Link your Odoo and Razorpay accounts using your Razorpay registered e-mail ID or registered phone number.<\/span><\/p>\n<p><b>Step 1 (For new Razorpay users):<\/b><span style=\"font-weight: 400;\"> Register and complete your KYC with Razorpay to generate your Merchant ID.\u00a0<\/span><\/p>\n<p><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\"><strong>Step 2-5 :<\/strong> Razorpay Payment Gateway Setup<\/span><\/span><\/p>\n<p><b>Step 2: <\/b><span style=\"font-weight: 400;\">Go to Odoo&#8217;s <\/span><b>\u201cSales\u201d<\/b><span style=\"font-weight: 400;\"> app and set up your Payment Gateway.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-15943\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2024\/05\/1.png\" alt=\"\" width=\"1919\" height=\"937\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/1.png 1919w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/1-300x146.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/1-1024x500.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/1-768x375.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/1-1536x750.png 1536w\" sizes=\"auto, (max-width: 1919px) 100vw, 1919px\" \/><\/p>\n<p><b>Step 3: <\/b><span style=\"font-weight: 400;\">Click on &#8220;<\/span><b>Configuration<\/b><span style=\"font-weight: 400;\">&#8221; followed by &#8220;<\/span><b>Payment Providers<\/b><span style=\"font-weight: 400;\">&#8221; which will take you to all Payment app options.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-15944\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2024\/05\/2.png\" alt=\"\" width=\"1920\" height=\"860\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/2.png 1920w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/2-300x134.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/2-1024x459.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/2-768x344.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/2-1536x688.png 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p><b>Step 4: <\/b><span style=\"font-weight: 400;\">Install Razorpay within Payment Providers and click on<\/span><b> \u201cconnect\u201d<\/b><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-16008\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2024\/05\/image-1.png\" alt=\"\" width=\"1919\" height=\"869\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image-1.png 1919w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image-1-300x136.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image-1-1024x464.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image-1-768x348.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image-1-1536x696.png 1536w\" sizes=\"auto, (max-width: 1919px) 100vw, 1919px\" \/><\/p>\n<p><b>Step 5: <\/b><span style=\"font-weight: 400;\">Go to <\/span><a href=\"https:\/\/dashboard.razorpay.com\/signin?screen=sign_in\"><span style=\"font-weight: 400;\">Razorpay Dashboard <\/span><\/a><span style=\"font-weight: 400;\">and log in using your credentials.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-15966\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2024\/05\/Untitled-design-1.png\" alt=\"\" width=\"1200\" height=\"630\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/Untitled-design-1.png 1200w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/Untitled-design-1-300x158.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/Untitled-design-1-1024x538.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/Untitled-design-1-768x403.png 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Here, you will be asked to authorize Odoo to access your Razorpay account.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-15953 size-full\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2024\/05\/image1-1-e1715252178439.png\" alt=\"\" width=\"1494\" height=\"672\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image1-1-e1715252178439.png 1494w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image1-1-e1715252178439-300x135.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image1-1-e1715252178439-1024x461.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image1-1-e1715252178439-768x345.png 768w\" sizes=\"auto, (max-width: 1494px) 100vw, 1494px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">After you authorize, Razorpay Payment Gateway will connect to Odoo. The \u201c<\/span><b>Disconnected<\/b><span style=\"font-weight: 400;\">\u201d button indicates that it is connected.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-16035\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2024\/05\/image1-3.png\" alt=\"\" width=\"1919\" height=\"861\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image1-3.png 1919w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image1-3-300x135.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image1-3-1024x459.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image1-3-768x345.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image1-3-1536x689.png 1536w\" sizes=\"auto, (max-width: 1919px) 100vw, 1919px\" \/><\/p>\n<p><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\"><strong>Step 6-7<\/strong>\u00a0: Razorpay POS Setup<\/span><\/span><\/p>\n<p><b>Step 6: <\/b><span style=\"font-weight: 400;\">To connect Razorpay POS, Go to<\/span><b> Odoo POS<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Configuration<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Settings<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Payment Terminal<\/b><span style=\"font-weight: 400;\">. Activate the \u201c<\/span><b>Razorpay\u201d <\/b><span style=\"font-weight: 400;\">terminal.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-16037\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2024\/05\/image3-2.png\" alt=\"\" width=\"1600\" height=\"811\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image3-2.png 1600w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image3-2-300x152.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image3-2-1024x519.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image3-2-768x389.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image3-2-1536x779.png 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<p><b>Step 7: <\/b><span style=\"font-weight: 400;\">Go to Odoo<\/span><b> POS<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Configuration <\/b><span style=\"font-weight: 400;\">&gt; <\/span><b>Payment Methods<\/b><span style=\"font-weight: 400;\">. Create a new one, then select Integration <strong>terminal<\/strong> and integration with <strong>Razorpay<\/strong>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Add other details &#8211; <strong>Razorpay User Name, Device number, and API Key<\/strong> (These details can be obtained from your merchant dashboard)\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-16036\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2024\/05\/image2-2.png\" alt=\"\" width=\"1921\" height=\"508\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image2-2.png 1921w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image2-2-300x79.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image2-2-1024x271.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image2-2-768x203.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/image2-2-1536x406.png 1536w\" sizes=\"auto, (max-width: 1921px) 100vw, 1921px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Both Payment Gateway and POS integration are a one-time activity to link Razorpay with your Odoo account.<\/span><\/p>\n<h2><b>How do you generate a Razorpay Payment Link\/QR Code from Odoo?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Now that the merchant profile has been updated, we can generate a payment link:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">While creating an online order through \u201c<strong>sales<\/strong>\u201d<\/span><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-15968\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2024\/05\/111.png\" alt=\"\" width=\"1919\" height=\"895\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/111.png 1919w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/111-300x140.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/111-1024x478.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/111-768x358.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/111-1536x716.png 1536w\" sizes=\"auto, (max-width: 1919px) 100vw, 1919px\" \/><\/p>\n<p>2. <span style=\"font-weight: 400;\">While creating an offline order through \u201c<strong>POS<\/strong>\u201d<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-15969\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2024\/05\/222.png\" alt=\"\" width=\"1918\" height=\"898\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/222.png 1918w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/222-300x140.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/222-1024x479.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/222-768x360.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2024\/05\/222-1536x719.png 1536w\" sizes=\"auto, (max-width: 1918px) 100vw, 1918px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Experience seamless payments, improved customer satisfaction, and a significant boost in operational efficiency with the Razorpay and Odoo integration.\u00a0<\/span><\/p>\n<p><b>Link Razorpay to your Odoo account now and make business simpler<\/b><b>!<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Don\u2019t have an active Razorpay account yet?<\/span><\/p>\n<p><em><b>Related Read: <\/b><a href=\"https:\/\/razorpay.com\/learn\/what-is-omnichannel-e-commerce\/\"><b>What Is Omnichannel E-commerce?<\/b><\/a><\/em><\/p>\n<div style=\"text-align: center;\"><a style=\"border-radius: 3px; background: #528FF0; padding: 15px; font-weight: 600; cursor: pointer; text-decoration: none; color: white;\" href=\"https:\/\/easy.razorpay.com\/onboarding\/l1\/signup?field=MobileNumber&amp;cta_btn=Navbar_Header\">Sign up now!<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Today&#8217;s businesses rely on a complex ecosystem of technologies. While essential, managing separate business management software tools for various functions can be inefficient and frustrating. This is where popular open-source ERPs like Odoo make a difference. Odoo offers a suite of tools \u2013 for CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management and more \u2013<\/p>\n","protected":false},"author":86,"featured_media":15964,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[26],"tags":[632,327,631],"class_list":{"0":"post-15931","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-payments","8":"tag-odoo","9":"tag-omnichannel","10":"tag-razorpay-omnichannel"},"_links":{"self":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/15931","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/users\/86"}],"replies":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/comments?post=15931"}],"version-history":[{"count":3,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/15931\/revisions"}],"predecessor-version":[{"id":21873,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/15931\/revisions\/21873"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media\/15964"}],"wp:attachment":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media?parent=15931"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/categories?post=15931"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/tags?post=15931"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}