{"id":15153,"date":"2024-02-22T22:33:41","date_gmt":"2024-02-22T17:03:41","guid":{"rendered":"https:\/\/razorpay.com\/blog\/?p=15153"},"modified":"2025-03-11T16:22:29","modified_gmt":"2025-03-11T10:52:29","slug":"razorpay-otp-assist","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/razorpay-otp-assist\/","title":{"rendered":"Online Payment Made Easy: Experience Razorpay&#8217;s OTP Assist"},"content":{"rendered":"<h1><span style=\"font-weight: 400;\">What is Razorpay OTP Assist?<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">Manually entering OTPs can be a cumbersome process for customers, often causing delays and frustration during <a href=\"https:\/\/razorpay.com\/learn\/what-is-online-transaction\/\">online transactions<\/a>. However, there&#8217;s a solution on the horizon: <strong>Razorpay OTP Assist<\/strong>. Designed to streamline the authentication process, Razorpay OTP Assist automates the retrieval, filling, and submission of OTPs, eliminating the need for manual entry. This innovative solution enhances the overall transaction experience for customers and businesses alike, ensuring smoother and more efficient online transactions.<\/span><\/p>\n<h1><span style=\"font-weight: 400;\">How Razorpay OTP Assist Works<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">Razorpay OTP Assist streamlines the authentication process by automating the retrieval and submission of OTPs. Here&#8217;s how it works:<\/span><\/p>\n<p><b>Automatic OTP Retrieval:<\/b><span style=\"font-weight: 400;\"> When a customer initiates a transaction, OTP Assist automatically fetches the OTP.\u00a0<\/span><\/p>\n<p><b>Effortless OTP Application: <\/b><span style=\"font-weight: 400;\">The retrieved OTP is seamlessly applied to the transaction, eliminating the need for customers to enter the code manually.<\/span><\/p>\n<p><b>Instant Submission:<\/b><span style=\"font-weight: 400;\"> Once the OTP is filled, OTP Assist swiftly submits it, ensuring a smooth and efficient transaction process.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By automating these steps, OTP Assist significantly reduces the time and effort required for authentication, resulting in faster transactions and improved user experiences.<\/span><\/p>\n<h1><span style=\"font-weight: 400;\">Benefits for Customers: Improving their Shopping Experience<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">Razorpay OTP Assist offers a host of benefits for customers, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Convenience:<\/b><span style=\"font-weight: 400;\"> With OTPs automatically retrieved and applied, customers can complete transactions with minimal effort, enhancing convenience and reducing friction during checkout.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Time Savings:<\/b><span style=\"font-weight: 400;\"> By eliminating the need for manual entry, OTP Assist saves customers valuable time, enabling faster and more efficient transactions.<\/span><\/li>\n<\/ul>\n<h1><span style=\"font-weight: 400;\">Benefits for Businesses: Driving Success and Growth<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">For businesses, OTP Assist delivers tangible benefits that contribute to success and growth:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Increased Transaction Success Rates:<\/b><span style=\"font-weight: 400;\"> By optimizing authentication processes, Razorpay OTP Assist boosts transaction success rates by 3%, resulting in higher conversion rates and increased revenue for businesses.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Improved Customer Satisfaction<\/b><span style=\"font-weight: 400;\">: Let your customers enjoy a 4X faster OTP experience, enhancing satisfaction and loyalty with a smooth transaction process that fosters long-term relationships and repeat business.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Enhanced Operational Efficiency: <\/b><span style=\"font-weight: 400;\">With automated OTP retrieval and submission, businesses can streamline their operations, reducing manual intervention and improving efficiency.<\/span><\/li>\n<\/ul>\n<h1><span style=\"font-weight: 400;\">More Sales Start Now: Activate Razorpay OTP Assist<\/span><\/h1>\n<h2><span style=\"font-weight: 400;\">mWeb Users (Standard Checkout)<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">No Action Required: Razorpay OTP Assist is Now Active<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We&#8217;re excited to announce that Razorpay OTP Assist is now seamlessly integrated and automatically active for mWeb standard checkout users. This means your customers can enjoy a frictionless checkout experience with automatic OTP read and submit functionality. This enhancement will boost your conversion rates by 10%.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">mWeb Users (Magic Checkout)<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">No Action Required: Razorpay OTP Assist is Now Active<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Similar to mWeb standard checkout, Razorpay OTP Assist is already live and active for Magic Checkout users. They&#8217;ll benefit from the automatic OTP read and submit feature, eliminating the need for manual entry and driving a 10% increase in your conversion rates.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">mApp Users (Standard Checkout)<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">To enable OTP Assist, you\u2019ll need to <\/span><span style=\"font-weight: 400;\">upgrade to the latest Razorpay Android SDK<\/span><span style=\"font-weight: 400;\">. If your current version is 1.6.33 or below, upgrading ensures you can leverage the auto-read and auto-submit functionality for a smoother checkout experience.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">mApp Users (Custom Checkout)<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">To activate OTP Assist for mApp custom checkout, follow these steps:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Upgrade to the latest Razorpay Android SDK.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once upgraded, click on this link and follow the steps in our comprehensive integration guide: <a href=\"https:\/\/razorpay.com\/docs\/payments\/payment-gateway\/android-integration\/custom\/otp-assist\/\" target=\"_blank\" rel=\"noopener\">https:\/\/razorpay.com\/docs\/payments\/payment-gateway\/android-integration\/custom\/otp-assist\/<\/a><\/span><\/li>\n<\/ol>\n<h2><span style=\"font-weight: 400;\">mApp Users (S2S)<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">To enable Razorpay OTP Assist for mApp S2S, follow these steps:\u00a0<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Install the latest custom SDK.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once done, click on this link and follow the steps in the integration document- <\/span><a href=\"https:\/\/razorpay.com\/docs\/payments\/payment-gateway\/s2s-integration\/features\/otp-assist\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/razorpay.com\/docs\/payments\/payment-gateway\/s2s-integration\/features\/otp-assist\/<\/span><\/a><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Embrace a seamless checkout experience with Razorpay OTP Assist. Start simplifying payments today!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Experience hassle-free transaction authentication with Razorpay OTP Assist. Automate OTP retrieval, filling, and submission for seamless transactions<\/p>\n","protected":false},"author":87,"featured_media":15261,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[71,637],"tags":[519,638,579],"class_list":{"0":"post-15153","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-featured","8":"category-magic-checkout-product-updates","9":"tag-feature-focus","10":"tag-magic-checkout-product-updates","11":"tag-razorpay-otp-assist"},"_links":{"self":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/15153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/users\/87"}],"replies":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/comments?post=15153"}],"version-history":[{"count":2,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/15153\/revisions"}],"predecessor-version":[{"id":21460,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/15153\/revisions\/21460"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media\/15261"}],"wp:attachment":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media?parent=15153"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/categories?post=15153"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/tags?post=15153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}