{"id":13582,"date":"2024-11-22T13:32:05","date_gmt":"2024-11-22T08:02:05","guid":{"rendered":"https:\/\/razorpay.com\/blog\/?p=13582"},"modified":"2025-12-29T16:45:15","modified_gmt":"2025-12-29T11:15:15","slug":"razorpay-payments-on-whatsapp-business","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/razorpay-payments-on-whatsapp-business\/","title":{"rendered":"What is WhatsApp Pay? How to Send and Receive Money on WhatsApp Pay in 2026"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69decd6086260\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69decd6086260\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/razorpay.com\/blog\/razorpay-payments-on-whatsapp-business\/#What_is_WhatsApp_Pay\" >What is WhatsApp Pay?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/razorpay.com\/blog\/razorpay-payments-on-whatsapp-business\/#How_Do_WhatsApp_Payments_Work\" >How Do WhatsApp Payments Work?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/razorpay.com\/blog\/razorpay-payments-on-whatsapp-business\/#How_to_Activate_WhatsApp_Pay\" >How to Activate WhatsApp Pay?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/razorpay.com\/blog\/razorpay-payments-on-whatsapp-business\/#How_to_Send_Money_on_WhatsApp_Pay\" >How to Send Money on WhatsApp Pay?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/razorpay.com\/blog\/razorpay-payments-on-whatsapp-business\/#How_to_Receive_Money_on_WhatsApp_Pay\" >How to Receive Money on WhatsApp Pay?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/razorpay.com\/blog\/razorpay-payments-on-whatsapp-business\/#Features_of_WhatsApp_Payments\" >Features of WhatsApp Payments<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/razorpay.com\/blog\/razorpay-payments-on-whatsapp-business\/#Benefits_of_WhatsApp_Payments\" >Benefits of WhatsApp Payments<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/razorpay.com\/blog\/razorpay-payments-on-whatsapp-business\/#What_Are_the_Modes_of_Transaction_in_WhatsApp_Pay\" >What Are the Modes of Transaction in WhatsApp Pay?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/razorpay.com\/blog\/razorpay-payments-on-whatsapp-business\/#WhatsApp_Integration_with_UPI_The_Power_Behind_the_Pay\" >WhatsApp Integration with UPI: The Power Behind the Pay<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/razorpay.com\/blog\/razorpay-payments-on-whatsapp-business\/#Introducing_in-app_payments_on_WhatsApp_Business_with_Razorpay\" >Introducing in-app payments on WhatsApp Business with Razorpay\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/razorpay.com\/blog\/razorpay-payments-on-whatsapp-business\/#Why_Razorpay_on_WhatsApp_is_best_for_your_business\" >Why Razorpay on WhatsApp is best for your business?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/razorpay.com\/blog\/razorpay-payments-on-whatsapp-business\/#How_to_enable_Razorpay_on_WhatsApp_Business\" >How to enable Razorpay on WhatsApp Business?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/razorpay.com\/blog\/razorpay-payments-on-whatsapp-business\/#Conclusion\" >Conclusion\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/razorpay.com\/blog\/razorpay-payments-on-whatsapp-business\/#Frequently_Asked_Questions_FAQs\" >Frequently Asked Questions (FAQs)<\/a><\/li><\/ul><\/nav><\/div>\n<h2 data-node-text-align=\"justify\" data-line-height-align=\"1.38\" data-pm-slice=\"1 1 []\"><span class=\"ez-toc-section\" id=\"What_is_WhatsApp_Pay\"><\/span>What is WhatsApp Pay?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>WhatsApp Pay is an in-chat, UPI-based payment feature that enables users to send and receive money directly within the WhatsApp chat interface using their contact list.<\/p>\n<p data-node-text-align=\"justify\" data-line-height-align=\"1.38\">WhatsApp Pay is developed by <a href=\"https:\/\/razorpay.com\/learn\/national-payments-corporation-of-india-services\/\">NPCI<\/a>, it&#8217;s powered by BHIM UPI and processed by payment partners in India.<\/p>\n<div class=\"WaaZC Zh8Myb\">\n<div class=\"zMgcWd dSKvsb\" data-il=\"\">\n<div class=\"GmFi7 PZPZlf\" data-crb-p=\"\" data-attrid=\"SGEEntityListItem\" data-entityname=\"Check your transaction history\">\n<div class=\"xFTqob\">\n<div class=\"vM0jzc\">\n<p><span style=\"color: #111111; font-family: Roboto, Arial, sans-serif; font-size: 1.6315em; font-weight: bold;\">When Was WhatsApp Pay Introduced?<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p data-node-text-align=\"justify\" data-line-height-align=\"1.38\">WhatsApp Pay was initially launched in India in February 2018 as a trial, allowing a million users to make payments through the platform in partnership with ICICI Bank. On February 7, 2020, WhatsApp received NPCI&#8217;s approval to gradually roll out its <a href=\"https:\/\/razorpay.com\/learn\/digital-payments-india-definition-methods-importance\/\">digital payment<\/a> service, starting with access for 10 million users in the first phase.<\/p>\n<h2 data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><span class=\"ez-toc-section\" id=\"How_Do_WhatsApp_Payments_Work\"><\/span>How Do WhatsApp Payments Work?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-node-text-align=\"justify\" data-line-height-align=\"1.38\">You must first link your bank account to the app and choose the recipient contact to send money using the WhatsApp payment feature. To complete the transaction, you must enter the amount and <a href=\"https:\/\/razorpay.com\/learn\/what-is-a-upi-pin\/\">UPI PIN<\/a>.<\/p>\n<h2 data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><span class=\"ez-toc-section\" id=\"How_to_Activate_WhatsApp_Pay\"><\/span>How to Activate WhatsApp Pay?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><strong>Step 1:<\/strong> Open WhatsApp on your phone or tablet<\/p>\n<p data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><strong>Step 2:<\/strong> Go to &#8216;Settings&#8217; and select &#8216;Payments&#8217;<\/p>\n<p data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><strong>Step 3:<\/strong> Tap on &#8216;add new <a href=\"https:\/\/razorpay.com\/blog\/different-types-of-payment-methods\/\">payment method<\/a>&#8216; and select your bank from the list of options.<\/p>\n<p data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" title=\"\" src=\"https:\/\/lh7-us.googleusercontent.com\/ivRjt-3ab1H9w4vtotj2D11S1f76mHdZycl73ftEr7aR_Z4mXOkgBKmppkD-3CWb9KgT5rPc5QbeTQKuqTsZY8diUtM4-8OhKCF8IbmSnuHLA61cBJOfFPe-3d-H3giEXx6c8SZweyh-vtSUQP5dYZ0\" alt=\"\" width=\"624\" height=\"351\" \/><\/p>\n<p data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><strong>Step 4:<\/strong> Verify your number and allow WhatsApp access to your bank details<\/p>\n<p data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><strong>Step 5:<\/strong> Finish the process of WhatsApp payments by tapping &#8216;Done&#8217;.<\/p>\n<h2 data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><span class=\"ez-toc-section\" id=\"How_to_Send_Money_on_WhatsApp_Pay\"><\/span>How to Send Money on WhatsApp Pay?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><strong>STEP 1:<\/strong> Open your WhatsApp chat with the person you want to pay.<\/p>\n<p data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><strong>STEP 2:<\/strong> In the bottom right corner, you\u2019ll see the &#8216;\u20b9&#8217; icon.<\/p>\n<p data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" title=\"\" src=\"https:\/\/lh7-us.googleusercontent.com\/92EmW3PanTdA_DT-c3m8d-j_ly5rpX9zqiRZOgVyF8Tn262XlLLNOqH706AWMPd6OSctV4fNTxB5PqvJKqoT6DyTYeuAYX84TTb5ieFgizu1fwaHjO1MjYaMeH0izGQHyLQmo4ICLU2xZJoBkaPJnZc\" alt=\"\" width=\"457\" height=\"256\" \/><\/p>\n<p data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><strong>STEP 3:<\/strong> Select and enter the amount.<\/p>\n<p data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><img loading=\"lazy\" decoding=\"async\" title=\"\" src=\"https:\/\/lh7-us.googleusercontent.com\/P7e7O_8Kg4u8FBSJeGWYNclT5vIf_Dhf2bgWj5QqWDD02aOAMOQs2CSE9VYbir5WesUxc63fC1CVeKQGOdnj0qWW99qJ1cxwoGZEwooQKbpK2LPFY-1f9Np9Kd_ZAIoj0WuotE9Ma4iCWReU9Oyocaw\" alt=\"\" width=\"672\" height=\"374\" \/><\/p>\n<p data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><strong>STEP 4:<\/strong> Verify the payment by entering your UPI PIN.<\/p>\n<p data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><strong>STEP 5:<\/strong> A message will confirm the payment.<\/p>\n<h2 data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><span class=\"ez-toc-section\" id=\"How_to_Receive_Money_on_WhatsApp_Pay\"><\/span>How to Receive Money on WhatsApp Pay?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"WaaZC Zh8Myb\">\n<div class=\"RJPOee EIJn2\">\n<p>Make sure you have the latest version of WhatsApp on your device.<\/p>\n<p><strong>STEP 1:<\/strong> Open WhatsApp<\/p>\n<p><strong>STEP 2:<\/strong> Select Accept Payment.<\/p>\n<p><strong>STEP 3:<\/strong> Accept the terms and conditions if it&#8217;s your first time receiving money.<\/p>\n<p><strong>STEP 4:<\/strong> Verify your account by tapping Verify via SMS. <span style=\"font-size: 19px;\">\u00a0<\/span><\/p>\n<p><strong>STEP 5:<\/strong> Select the bank you want to link from the list.<span class=\"UV3uM\">\u00a0<\/span><\/p>\n<div class=\"NPrrbc\" data-cid=\"_7YXIZoH0L-L5seMPlr-y8Qs_28\">\n<p><strong>STEP 6:<\/strong> Tap the bank account you want to add to WhatsApp.<\/p>\n<p class=\"BMebGe btku5b k0Jjg fCrZyc LwdV0e FR7ZSc OJeuxf PrjL8c\" tabindex=\"0\" role=\"button\" aria-label=\"Expand\" data-hveid=\"CA0QAQ\" data-ved=\"2ahUKEwjBnt7sk4uIAxXifGwGHZafLL4Q3fYKegQIDRAB\"><strong>STEP 7:<\/strong><span style=\"font-size: 19px;\">Tap Done to complete the setup.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<h2 data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><span class=\"ez-toc-section\" id=\"Features_of_WhatsApp_Payments\"><\/span>Features of WhatsApp Payments<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li data-node-text-align=\"justify\" data-line-height-align=\"1.38\">Seamless transactions of money securely within chats.<\/li>\n<li data-node-text-align=\"justify\" data-line-height-align=\"1.38\">Transfer funds to friends and family members.<\/li>\n<li data-node-text-align=\"justify\" data-line-height-align=\"1.38\">Pay bills for services, shopping, and utilities easily via the app.<\/li>\n<li data-node-text-align=\"justify\" data-line-height-align=\"1.38\">Split expenses and request group members to pay their share.<\/li>\n<li data-node-text-align=\"justify\" data-line-height-align=\"1.38\">Secure and easy-to-use interface without needing to switch apps to make payments.<\/li>\n<\/ul>\n<h2 data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><span class=\"ez-toc-section\" id=\"Benefits_of_WhatsApp_Payments\"><\/span>Benefits of WhatsApp Payments<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><strong>Fast and Easy:<\/strong> Send and receive money instantly to and from contacts within your chats.<\/li>\n<li data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><strong>Secure Platform:<\/strong> Assurance and reliability by using <a href=\"https:\/\/razorpay.com\/blog\/what-is-upi-and-how-it-works\/\">UPI<\/a> for secure transactions.<\/li>\n<li data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><strong>Cashless Convenience:<\/strong> <a href=\"https:\/\/razorpay.com\/learn\/cashless-payments\/\">Cashless transactions<\/a> with no extra costs and ease of managing finances.<\/li>\n<\/ul>\n<h2 data-node-text-align=\"justify\"><span class=\"ez-toc-section\" id=\"What_Are_the_Modes_of_Transaction_in_WhatsApp_Pay\"><\/span>What Are the Modes of Transaction in WhatsApp Pay?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-node-text-align=\"justify\">To facilitate seamless financial operations, every WhatsApp pay user can use their unique <a href=\"https:\/\/razorpay.com\/learn\/what-is-upi-id\/\">UPI ID<\/a> to send and receive payments through the linked bank account or a <a href=\"https:\/\/razorpay.com\/qr-code\/\">QR code<\/a>. WhatsApp Pay offers several modes of transactions, such as credit cards, debit cards, <a href=\"https:\/\/razorpay.com\/upi\/\">UPI<\/a>, etc.<\/p>\n<p><em><strong>Related Read: <a href=\"https:\/\/razorpay.com\/learn\/how-to-scan-a-whatsapp-qr-code\/\">How to Scan a WhatsApp QR Code?<\/a><\/strong><\/em><\/p>\n<h2 data-node-text-align=\"justify\" data-line-height-align=\"1.38\"><span class=\"ez-toc-section\" id=\"WhatsApp_Integration_with_UPI_The_Power_Behind_the_Pay\"><\/span>WhatsApp Integration with UPI: The Power Behind the Pay<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-node-text-align=\"justify\" data-line-height-align=\"1.38\">The National Payments Corporation of India created UPI to help people send and receive money. When you pay someone using WhatsApp money transfer, UPI moves the money between your bank account and the recipient. This integration comes with robust security measures, such as two-step authentication and end-to-end <a href=\"https:\/\/razorpay.com\/learn\/what-is-encryption\/\">encryption<\/a>, to ensure secure transfers.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Introducing_in-app_payments_on_WhatsApp_Business_with_Razorpay\"><\/span><strong>Introducing in-app payments on WhatsApp Business with Razorpay\u00a0<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">At <a href=\"https:\/\/razorpay.com\/payments-on-whatsapp\/\">Razorpay<\/a>, we have never stopped innovating in our quest to make life easier for businesses and their customers. Today, we are delighted to announce the <\/span><b>launch of an embedded payment solution for WhatsApp<\/b><span style=\"font-weight: 400;\"> that will transform the way Indian businesses and their customers interact with the platform.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With <a href=\"https:\/\/razorpay.com\/payment-gateway\/\">Razorpay &#8211; best payment gateway in India<\/a>, <\/span>businesses can now offer their customers a native payment experience inside WhatsApp<span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This means that businesses and their customers can sell and buy entirely on a WhatsApp chat thread without having to open another app, visit a website, or make a payment by other means. Consumers will have access to a wide range of payment options directly on WhatsApp.\u00a0<\/span><\/p>\n<figure style=\"width: 223px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/media.giphy.com\/media\/v1.Y2lkPTc5MGI3NjExMjUwMjZzd2d2MDJvZ3BwdWt1NTZ5cjRoczhncGx1MmtsdXZyeTQ3bCZlcD12MV9pbnRlcm5hbF9naWZfYnlfaWQmY3Q9Zw\/PnDuClY2rlatE2IogC\/giphy.gif\" alt=\"\" width=\"223\" height=\"480\" \/><figcaption class=\"wp-caption-text\"><span style=\"text-decoration: underline;\"><strong>Introducing: In-app payments on WhatsApp with Razorpay<\/strong><\/span><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">From browsing a new catalog of products to buying one, from receiving a bill to paying it, and from requesting an appointment to booking one with <a href=\"https:\/\/razorpay.com\/learn\/what-is-advance-payment\/\">advance payment<\/a> \u2013 customers can now complete the entire journey on WhatsApp.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This opens up a range of commercial opportunities for businesses \u2013 recovering abandoned carts, upselling, collecting advance payments, securing COD orders, and so much more. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Categories of all types, including travel, utilities, education, financial services, telecom\/OTT, professional services, and e-commerce will be able to make the most of Razorpay payments on WhatsApp.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-13690 size-large\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2023\/09\/usecases-1024x396.png\" alt=\"whatsapp business \" width=\"770\" height=\"298\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2023\/09\/usecases-1024x396.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2023\/09\/usecases-300x116.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2023\/09\/usecases-768x297.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2023\/09\/usecases-1536x594.png 1536w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Recovering abandoned carts, upselling, collecting advance payments, or securing COD orders \u2013 brands can create multiple commerce opportunities on the WhatsApp Business platform with this feature.<\/span><\/p>\n<figure id=\"attachment_13670\" aria-describedby=\"caption-attachment-13670\" style=\"width: 770px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-13670\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2023\/09\/abandoned_pod_image-1024x671.png\" alt=\"\" width=\"770\" height=\"505\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2023\/09\/abandoned_pod_image-1024x671.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2023\/09\/abandoned_pod_image-300x197.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2023\/09\/abandoned_pod_image-768x504.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2023\/09\/abandoned_pod_image-1536x1007.png 1536w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><figcaption id=\"caption-attachment-13670\" class=\"wp-caption-text\">Recover abandoned carts, offer pay on delivery, and upsell\/cross-sell<\/figcaption><\/figure>\n<h2><span class=\"ez-toc-section\" id=\"Why_Razorpay_on_WhatsApp_is_best_for_your_business\"><\/span><strong>Why Razorpay on WhatsApp is best for your business?<\/strong><span style=\"font-weight: 400;\"><br \/>\n<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><b>Fewer drop-offs: <\/b><span style=\"font-weight: 400;\">You can close the entire discovery-to-payment loop directly on a WhatsApp chat thread, thereby reducing drop-offs<\/span><\/p>\n<p><b>Frictionless checkout:<\/b><span style=\"font-weight: 400;\"> With the power of Razorpay\u2019s industry-leading technology, offer your customers 100+ payment methods, including EMI and pay-later options, saved cards and native OTP<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All this adds up to a great purchase experience for your customers and increases their preference for your brand!\u00a0<\/span><\/p>\n<p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Related read: Types of payment fraud and how to prevent them&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:6783,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14277081},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:1,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Calibri&quot;}\"><strong>Related read:<\/strong> <a href=\"https:\/\/razorpay.com\/blog\/online-payment-fraud-and-risk-mitigation\/\">Types of payment fraud and how to prevent them<\/a><\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_enable_Razorpay_on_WhatsApp_Business\"><\/span><strong>How to enable Razorpay on WhatsApp Business?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The entire process can be completed in a few steps. All it takes is:\u00a0<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Integration with WhatsApp Business API<\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>An active Razorpay account<\/strong><\/li>\n<\/ol>\n<p data-node-text-align=\"justify\" data-pm-slice=\"1 1 []\">We have enabled all major BSPs in the country to offer this integration with just a few clicks, significantly reducing your effort.<\/p>\n<p data-node-text-align=\"justify\">If you do not have an active Razorpay account, have not integrated with the WhatsApp Business API, or your BSP doesn\u2019t yet have the integration available, please reach out to us today<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><strong>Conclusion\u00a0<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-node-text-align=\"justify\" data-pm-slice=\"1 1 []\">WhatsApp is not just the most popular chat app in India but also the most preferred channel for consumers to interact with brands. The speed and convenience of this seamless, new payment experience on WhatsApp will delight customers and businesses in equal measure. All you have to do is download WhatsApp and activate WhatsApp Pay today to experience effortless payments. Now that you know what is WhatsApp payment, you can use the feature better and make payments without any hassle.<\/p>\n<p data-node-text-align=\"justify\">The Razorpay solution for WhatsApp is set to revolutionize digital commerce in India and is a chance for you to unlock enormous growth!<\/p>\n<p data-node-text-align=\"justify\"><strong>So be where your audience is, and turn all your customer chat into sales!<\/strong><mark data-text-highlight-mark=\"transparent\"> <\/mark><\/p>\n<div style=\"text-align: center;\"><a style=\"border-radius: 3px; background: #528FF0; padding: 15px; font-weight: 600; cursor: pointer; text-decoration: none; color: white;\" href=\"https:\/\/form.typeform.com\/to\/ZpLyqJnU\" rel=\"nofollow noopener\" target=\"_blank\">Register Here<\/a><\/div>\n<p>&nbsp;<\/p>\n<h2 data-pm-slice=\"1 1 []\"><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions_FAQs\"><\/span>Frequently Asked Questions (FAQs)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3>1. Are WhatsApp payments safe?<\/h3>\n<p data-node-text-align=\"justify\">Yes, WhatsApp payments are end-to-end encrypted, which ensures secure transactions on the network.<\/p>\n<h3>2. Where do I find the payment option on WhatsApp?<\/h3>\n<p data-node-text-align=\"justify\">You can find the payment option in the bottom right corner, along with the other shortcuts.<\/p>\n<h3>3. What is the maximum amount of money that can be transferred via WhatsApp Pay?<\/h3>\n<p>The government of India has imposed a threshold limitation of \u20b91 lakh for transfers using WhatsApp UPI.<\/p>\n<h3>4. How much does WhatsApp charge for payments?<\/h3>\n<p>WhatsApp payments in India are absolutely free to use.<\/p>\n<h3>5. Do WhatsApp payments work internationally?<\/h3>\n<p>Meta is reportedly working on the launch of an international payment feature that will allow customers in India to send money directly to selected global merchants, with their banks having enabled international UPI services.<\/p>\n<h3>6. What are the disadvantages of WhatsApp payments?<\/h3>\n<p>WhatsApp payments may not be suitable for high-value transactions as there is a transaction limit of \u20b91 lakh.<\/p>\n<h3>7. Do WhatsApp payments give cashback?<\/h3>\n<p>Yes, when you send money to friends or family via WhatsApp for the first time, you get \u20b935.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is WhatsApp Pay? WhatsApp Pay is an in-chat, UPI-based payment feature that enables users to send and receive money directly within the WhatsApp chat interface using their contact list. WhatsApp Pay is developed by NPCI, it&#8217;s powered by BHIM UPI and processed by payment partners in India. When Was WhatsApp Pay Introduced? WhatsApp Pay<\/p>\n","protected":false},"author":86,"featured_media":16874,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[284,71,26],"tags":[51,529,528],"class_list":{"0":"post-13582","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ecommerce","8":"category-featured","9":"category-payments","10":"tag-payments","11":"tag-payments-on-whatsapp","12":"tag-whatsapp"},"_links":{"self":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/13582","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/users\/86"}],"replies":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/comments?post=13582"}],"version-history":[{"count":22,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/13582\/revisions"}],"predecessor-version":[{"id":25154,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/13582\/revisions\/25154"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media\/16874"}],"wp:attachment":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media?parent=13582"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/categories?post=13582"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/tags?post=13582"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}