{"id":13409,"date":"2023-08-11T12:26:18","date_gmt":"2023-08-11T06:56:18","guid":{"rendered":"https:\/\/razorpay.com\/blog\/?p=13409"},"modified":"2025-01-03T15:39:27","modified_gmt":"2025-01-03T10:09:27","slug":"fintech-for-small-businesses","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/business-banking\/fintech-for-small-businesses\/","title":{"rendered":"How Fintech is Revolutionising the Small Business Landscape"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Starting a business today is easier than ever \u2013 and it\u2019s mostly thanks to fintechs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Fintechs, or financial technology companies, offer software solutions to help businesses with their money. There are many types of fintechs: lending fintechs, insuretech, payments \u2013 but they all centre around one thing:\u00a0<\/span><\/p>\n<p><b><i>Finance made easier with technology.\u00a0<\/i><\/b><\/p>\n<p><span style=\"font-weight: 400;\">Fintechs have had the biggest impact on the smallest businesses. MNCs and bigger businesses have always been able to afford entire teams of financial professionals to handle their money for them. It\u2019s the smaller, younger businesses that need help.\u00a0<\/span><\/p>\n<h2><b>What did fintechs do for SMEs?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Here\u2019s a list of the major obstacles that young founders have to overcome in their journey to starting a business.\u00a0<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gathering capital<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tax compliances<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accounting and regulatory compliances<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Time management amidst high growth\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Detailed financial insights for better decision making<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Do you see a pattern? The common thread that runs through all these problems is <\/span><i><span style=\"font-weight: 400;\">money. <\/span><\/i><span style=\"font-weight: 400;\"><a href=\"https:\/\/razorpay.com\/learn\/business-banking\/money-management\/\">Good money management<\/a> is the make-or-break for most small businesses.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is where fintechs come in. Before we get into the details of how fintechs helped the startup economy, let&#8217;s understand what the fintech landscape looks like in India.\u00a0<\/span><\/p>\n<h2><b>The fintech landscape in India<\/b><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13419\" src=\"https:\/\/d6xcmfyh68wv8.cloudfront.net\/blog-content\/uploads\/2023\/08\/fintech-landscape-in-india-1.png\" alt=\"\" width=\"2863\" height=\"1735\" srcset=\"https:\/\/blog.razorpay.in\/wp-content\/uploads\/2023\/08\/fintech-landscape-in-india-1.png 2863w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2023\/08\/fintech-landscape-in-india-1-300x182.png 300w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2023\/08\/fintech-landscape-in-india-1-1024x621.png 1024w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2023\/08\/fintech-landscape-in-india-1-768x465.png 768w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2023\/08\/fintech-landscape-in-india-1-1536x931.png 1536w, https:\/\/blog.razorpay.in\/wp-content\/uploads\/2023\/08\/fintech-landscape-in-india-1-2048x1241.png 2048w\" sizes=\"auto, (max-width: 2863px) 100vw, 2863px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">With the support ecosystem that India provides to young founders, it is no surprise at all that India is home to so many extremely successful startups. Here are all the different kinds of fintechs that are part of this support system.<\/span><\/p>\n<p><b>Banking and lending<\/b><span style=\"font-weight: 400;\">: Traditional banking is robust, but unable to keep up with the fast-evolving needs of today\u2019s startups \u2013 no founder today wants to sit around and manually execute payroll or hundreds of vendor payments.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/razorpay.com\/blog\/business-banking\/what-is-a-neobank\/\">Neobanks<\/a> or banking fintechs like Revolut and RazorpayX solved this problem by offering <\/span><a href=\"https:\/\/razorpay.com\/x\/\"><span style=\"font-weight: 400;\">online-only current accounts<\/span><\/a><span style=\"font-weight: 400;\">, automation, integrations and other tech-based solutions.\u00a0<\/span><\/p>\n<div style=\"text-align: center;\"><a style=\"border-radius: 3px; background: #528FF0; padding: 15px; font-weight: 600; cursor: pointer; text-decoration: none; color: white;\" href=\"https:\/\/x.razorpay.com\/auth\/signup\/?intent=current_account?r=blog_cta_business_banking_merchant_banking&amp;utm_source=blog&amp;utm_medium=cta\" target=\"_blank\" rel=\"noopener\">What is RazorpayX?<\/a><\/div>\n<p>&nbsp;<\/p>\n<p><b>Payments<\/b><span style=\"font-weight: 400;\">: With the rise of digital payments, UPI and buy-now-pay-later systems, fintechs have managed to improve payment tech much faster than traditional banking.\u00a0<\/span><\/p>\n<p><b>Investing and wealth management<\/b><span style=\"font-weight: 400;\">: Fintechs like Zerodha and Groww offer wealth tech to make investing and wealth management accessible to every retail investor out there.\u00a0<\/span><\/p>\n<p><b>Insurance<\/b><span style=\"font-weight: 400;\">: What used to be a complicated, dusty industry that resisted all change is now sleek, new and much easier to use. Insuretechs like Acko and GoDigit Insurance have managed to make personal and corporate insurance more approachable than ever.\u00a0<\/span><\/p>\n<p><b>Regtech<\/b><span style=\"font-weight: 400;\">: This is a newer, upcoming category of fintech that develops software to help startups with their regulatory compliances \u2013 be it accounting, tax or legal.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It&#8217;s important to note that since fintechs are not banks or NBFCs, they don\u2019t have the license to lend or hold deposits. To solve this, most fintechs choose to partner with a licensed bank or NBFC.\u00a0<\/span><\/p>\n<h2><b>Benefits of fintechs for SMEs<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Here\u2019s the story so far. Startup founders had it hard, and fintechs made it easier. But how exactly?\u00a0<\/span><\/p>\n<h3><b>Easy access to credit<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The first problem that any founder faces \u2013 capital. You need money to make money, and startups are the best example.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Traditional banks, in the days before fintechs, were very resistant to lending to startups.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is because startups are a risky affair \u2013 while they are high-growth, there is always the chance for a young startup to go belly up and end up bankrupt.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Then came <\/span><a href=\"https:\/\/razorpay.com\/x\/line-of-credit\/\"><span style=\"font-weight: 400;\">lending fintechs<\/span><\/a><span style=\"font-weight: 400;\"> like Upstart and Growth Capital, offering loans and credit to startups. The perks were endless: flexible terms, lower interest rates, no collateral.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These lending fintechs acknowledged the risk of doing business with startups, but they believed in the potential of the Indian startup ecosystem. And it paid off!\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This pushed traditional banks to also start offering loans to startups, and ICICI Bank launched its StartupXcelerate program in 2016 \u2013 a whole <\/span><i><span style=\"font-weight: 400;\">five<\/span><\/i><span style=\"font-weight: 400;\"> years after the first lending fintech <\/span><a href=\"https:\/\/www.indifi.com\/\" rel=\"nofollow noopener\" target=\"_blank\"><span style=\"font-weight: 400;\">Indifi Technologies<\/span><\/a><span style=\"font-weight: 400;\">!<\/span><\/p>\n<h3><b>Automation and integrations<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Big businesses and MNCs have huge finance teams. These huge finance teams run the entire business\u2019s financial operations \u2013 executing payroll, maintaining books of accounts, managing vendors and customer accounts, ensuring compliance with regulations, paying taxes correctly and on time\u2026<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The list is endless.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But what about small businesses and startups? Young businesses usually have a finance team consisting of two, maybe three people in total, handling <\/span><i><span style=\"font-weight: 400;\">all <\/span><\/i><span style=\"font-weight: 400;\">those operations and more.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Things are made worse when you consider the possibility of human errors, manual entry, and lapses in judgement \u2013 financial management for startups was quite a daunting task.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At least, before fintechs used the magic of automations and integrations to solve this problem.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s what automation did for businesses:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/razorpay.com\/x\/current-accounts\/\"><span style=\"font-weight: 400;\">Bank accounts integrated with accounting software<\/span><\/a><span style=\"font-weight: 400;\"> so that transactions are automatically recorded into your books of accounts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/razorpay.com\/x\/tax-payments\/\"><span style=\"font-weight: 400;\">Automated calculation and payment of taxes<\/span><\/a><span style=\"font-weight: 400;\"> to avoid missing a deadline and having to pay penalties<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automated <\/span><a href=\"https:\/\/razorpay.com\/payroll\/\"><span style=\"font-weight: 400;\">payroll<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/razorpay.com\/x\/vendor-payments\/\"><span style=\"font-weight: 400;\">vendor<\/span><\/a><span style=\"font-weight: 400;\"> and customer payouts so that you don\u2019t have to spend hours executing hundreds of payments<\/span><\/li>\n<\/ol>\n<h3><b>Streamlined payments\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Over the years, more and more businesses have become entirely online entities. Ten years ago, if you wanted a pair of shoes, you\u2019d have to go down to your local shoe store. But today, Amazon does one-day delivery right to your doorstep.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The more businesses went completely online, the more they had to streamline their payment processes. They needed a way to accept payments online, and this is where fintechs swooped in,\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the introduction of UPI and other online payment options like BNPL, people started <\/span><i><span style=\"font-weight: 400;\">preferring <\/span><\/i><span style=\"font-weight: 400;\">online payments over offline or COD payments \u2013 being able to pay online means you can choose from a wider variety of options.\u00a0<\/span><\/p>\n<h3><b>Cost cutting\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">This is the end result of those magical fintech solutions \u2013 a <\/span><i><span style=\"font-weight: 400;\">lot <\/span><\/i><span style=\"font-weight: 400;\">of money saved for startups.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you\u2019re not wasting money, time and resources on manual tasks or paying penalties for late or incorrect tax payments, you\u2019re putting that money into the growth of your business.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Startups today are able to save lakhs of rupees and hundreds of hours by using these fintech-enabled solutions for their business.\u00a0<\/span><\/p>\n<div style=\"text-align: center;\"><a style=\"border-radius: 3px; background: #528FF0; padding: 15px; font-weight: 600; cursor: pointer; text-decoration: none; color: white;\" href=\"https:\/\/x.razorpay.com\/auth\/signup\/?intent=current_account?r=blog_cta_business_banking_merchant_banking&amp;amp;utm_source=blog&amp;amp;utm_medium=cta\" target=\"_blank\" rel=\"noopener\">Speak with an Expert<\/a><\/div>\n<p>&nbsp;<\/p>\n<h2><b>Laws and regulations around fintech<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The rapid growth of fintechs means it&#8217;s been largely an unregulated sector for a while \u2013 but the RBI is very quickly catching up.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the past few years, the RBI has issued guidelines and established rules for the fintech sector as it tries to tame this high-growth industry and reduce the risks involved.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s a quick list of the steps that the RBI has taken to regulate fintechs in India:\u00a0<\/span><b><\/b><\/p>\n<p><b>Digital Lending Guidelines<\/b><b><br \/>\n<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The <a href=\"https:\/\/www.rbi.org.in\/commonperson\/English\/Scripts\/FAQs.aspx?Id=3413#:~:text=Ans%3A%20Para%201%20of%20the,lending%20be%20designated%20as%20LSP.\" rel=\"nofollow noopener\" target=\"_blank\">RBI&#8217;s Digital Lending Guidelines<\/a> were issued in September 2022.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These guidelines aim to promote responsible digital lending and protect consumers from fraud and abuse.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The guidelines cover a wide range of aspects of digital lending, including:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ul>\n<li aria-level=\"2\"><b>Loan origination<\/b><span style=\"font-weight: 400;\">: The guidelines require lenders to conduct due diligence on borrowers and to ensure that borrowers are able to repay the loan.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"2\"><b>Loan pricing:<\/b><span style=\"font-weight: 400;\"> The guidelines require lenders to be transparent about the cost of the loan, including the interest rate, fees, and charges.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"2\"><b>Loan servicing: <\/b><span style=\"font-weight: 400;\">The guidelines require lenders to provide borrowers with clear information about their loan terms and conditions. Lenders are also required to have a robust customer service mechanism in place to address borrower queries and complaints.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"2\"><b>Data protection: <\/b><span style=\"font-weight: 400;\">The guidelines require lenders to protect the personal data of borrowers.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b><\/b><\/li>\n<\/ul>\n<p><b>FLDG<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">The First Loss Default Guarantee is an agreement between a lending fintech and the bank that it has partnered with. <\/span><\/li>\n<li>Lending fintechs, in order to get a bank to agree to partner with them, used to offer default guarantees on the clients they sourced.<\/li>\n<li>They would offer 50%-100% guarantees, implying that they would cover up to 100% of the loss in case their clients default and fail to pay off the loan.<\/li>\n<li>This <a href=\"https:\/\/razorpay.com\/learn\/what-is-a-business-model\/\">business model<\/a> was highly unstable in the eyes of the RBI and so they <a style=\"font-size: 19px;\" href=\"https:\/\/rbi.org.in\/Scripts\/NotificationUser.aspx?Id=12514&amp;Mode=0\" rel=\"nofollow noopener\" target=\"_blank\">issued guidelines<\/a><span style=\"font-weight: 400;\"> on FLDG in June this year.\u00a0<\/span><b><\/b><\/li>\n<\/ul>\n<p><b>KYC and AML Compliance<\/b><b><\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">KYC stands for Know Your Customer and AML stands for Anti-Money Laundering.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">These are regulations that are designed to prevent financial crimes, such as money laundering and terrorist financing.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fintechs are required to comply with KYC and AML regulations in order to operate in India.<\/span><\/li>\n<\/ul>\n<p><b>Fintech Sandbox<\/b><b><\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The<a href=\"https:\/\/rbi.org.in\/scripts\/PublicationReportDetails.aspx?UrlPage=&amp;ID=920\" rel=\"nofollow noopener\" target=\"_blank\"> RBI&#8217;s fintech sandbox<\/a> is a platform that allows fintechs to test new products and services in a controlled environment.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">This sandbox provides fintechs with a safe space to experiment and innovate without the risk of harming consumers or the financial system.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The RBI has approved a number of fintechs to participate in the sandbox, and the platform has been successful in promoting innovation in the fintech sector.<\/span><\/li>\n<\/ul>\n<p><b>P2P Lending Regulations<\/b><b><\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">These regulations require peer-to-peer lending platforms to be registered with the RBI and to comply with certain prudential norms.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The regulations also prohibit peer-to-peer lending platforms from charging exorbitant interest rates or fees.<\/span><\/li>\n<\/ul>\n<p><b>Ban on Cryptocurrency\u00a0<\/b><b><\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The RBI issued a circular in 2022 that banned banks and other financial institutions from providing services to cryptocurrency exchanges.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">This circular was issued due to concerns about the risks associated with cryptocurrency, such as its volatility and the possibility of fraud.\u00a0<\/span><\/li>\n<\/ul>\n<h2><b>The future of fintech in India<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It\u2019s simple: fintech <\/span><i><span style=\"font-weight: 400;\">is <\/span><\/i><span style=\"font-weight: 400;\">the future.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There\u2019s no way we are going back to a world of manual payments or manual finance management \u2013 fintechs have made it so much easier that we can no longer imagine a world without them.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the RBI clamping down on fintechs and issuing more regulations, we can expect the Indian fintech sector to only grow and evolve to accommodate these new laws. Those who embrace fintech solutions are far more likely to grow and survive than those who don\u2019t.\u00a0<\/span><\/p>\n<div style=\"text-align: center;\"><a style=\"border-radius: 3px; background: #528FF0; padding: 15px; font-weight: 600; cursor: pointer; text-decoration: none; color: white;\" href=\"https:\/\/x.razorpay.com\/auth\/signup\/?intent=current_account?r=blog_cta_business_banking_merchant_banking&amp;amp;utm_source=blog&amp;amp;utm_medium=cta\" target=\"_blank\" rel=\"noopener\">Discover tech-enabled banking for your business<\/a><\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Starting a business today is easier than ever \u2013 and it\u2019s mostly thanks to fintechs.\u00a0 Fintechs, or financial technology companies, offer software solutions to help businesses with their money. There are many types of fintechs: lending fintechs, insuretech, payments \u2013 but they all centre around one thing:\u00a0 Finance made easier with technology.\u00a0 Fintechs have had<\/p>\n","protected":false},"author":106,"featured_media":13410,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[27],"tags":[517],"class_list":{"0":"post-13409","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business-banking","8":"tag-fintechs-for-sme"},"_links":{"self":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/13409","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/users\/106"}],"replies":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/comments?post=13409"}],"version-history":[{"count":1,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/13409\/revisions"}],"predecessor-version":[{"id":19893,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/13409\/revisions\/19893"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media\/13410"}],"wp:attachment":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media?parent=13409"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/categories?post=13409"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/tags?post=13409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}