{"id":10154,"date":"2022-12-05T17:50:13","date_gmt":"2022-12-05T12:20:13","guid":{"rendered":"https:\/\/razorpay.com\/blog\/?p=10154"},"modified":"2025-03-05T08:17:32","modified_gmt":"2025-03-05T02:47:32","slug":"another-industry-first-razorpay-now-supports-credit-cards-on-upi","status":"publish","type":"post","link":"https:\/\/razorpay.com\/blog\/another-industry-first-razorpay-now-supports-credit-cards-on-upi\/","title":{"rendered":"Razorpay becomes India\u2019s first payment gateway to support credit cards on UPI"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">What was once an innovation is today a way of life for millions of consumers. Over the last two and a half years, transactions on the <a href=\"https:\/\/www.npci.org.in\/what-we-do\/upi\/product-statistics\" rel=\"nofollow noopener\" target=\"_blank\">UPI network have grown<\/a><\/span> by a factor of 6 as <a href=\"https:\/\/razorpay.com\/learn\/digital-payments-india-definition-methods-importance\/\">digital payments<\/a> have exploded in India.<\/p>\n<p><b>We are now on the cusp of another revolution in the digital payments space.<\/b><span style=\"font-weight: 400;\"> Earlier this year, the RBI announced that RuPay credit cards could be linked to the UPI platform, via BHIM (for now), and other popular apps like GPay and PhonePe in the coming months.<\/span> <span style=\"font-weight: 400;\">It means that<\/span><b> users can now start making payments via UPI apps using their credit cards, <\/b><span style=\"font-weight: 400;\">thus expanding the credit ecosystem to benefit businesses and customers alike<\/span><b>.\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">We are proud to announce today that<\/span><b> Razorpay has become the first <a href=\"https:\/\/razorpay.com\/payment-gateway\/\">payment gateway<\/a> to support credit cards on UPI<\/b><span style=\"font-weight: 400;\">. Having been a pioneer in supporting UPI, we are now delighted to be part of a new era in UPI payments with this launch. This disruption has been possible in partnership with Axis Bank. Razorpay merchants can soon begin accepting credit card payments on UPI, with minimal changes to their existing setup. <\/span><b>The needs of businesses and consumers are always evolving and we at Razorpay remain focused on fulfilling them.<\/b><\/p>\n<p style=\"text-align: center;\">Related Read: <a href=\"https:\/\/razorpay.com\/blog\/what-is-upi-and-how-it-works\/\">What is UPI and How it Works?<\/a><\/p>\n<h2><b>What is the NPCI &amp; RBI\u2019s innovation with UPI all about?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">UPI has allowed customers to transact seamlessly on top of their bank accounts or debit cards. The decision to enable the linking of credit cards to UPI means that customers will now be able to make UPI payments on credit. <\/span><b>The early users to take advantage of this will be Rupay credit card users, with cards from four issuing banks as of now \u2013 Indian Bank, Union Bank, Punjab National Bank and HDFC Bank.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">There are close to 250 million UPI users and about 50 million users who have one or more credit cards in India. <\/span><b>This is a welcome move from India\u2019s financial regulator, to give users<\/b> <b>the best of both worlds \u2013 the seamless payment experience of UPI with the benefits of short-term credit and card rewards<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<blockquote class=\"modern-quote\"><p><i><span style=\"font-weight: 400;\">This decision undertaken by the NPCI and RBI is set to have positive implications for both consumers and merchants, where they can transact and accept payments via credit cards on UPI. For this enablement to bring in the impact, the readiness of any payment gateway infrastructure is essential. Under this context, Razorpay has taken the first step towards democratising credit card transactions on UPI for our merchants<\/span><\/i><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><cite><span style=\"font-weight: 400;\">Shashank Kumar, MD &amp; Co-founder, Razorpay<\/span><\/cite><\/p><\/blockquote>\n<h3><b>What is Razorpay doing about it?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">At Razorpay, we have ensured that our Payment Gateway is <\/span><b>ready to support credit card payments via UPI<\/b><span style=\"font-weight: 400;\">. So <\/span><b>if you\u2019re a Razorpay business, you will soon be able to offer your customers the convenience of making credit card payments via UPI<\/b><span style=\"font-weight: 400;\">. We are LIVE with a few merchants, <\/span><span style=\"font-weight: 400;\">including Zomato, ICICI Lombard &amp; BlinkIt, and will go live with our extensive user base over the next couple of months.\u00a0<\/span><\/p>\n<p><em><b>(If you wish to sign up for our Early Access program, please fill <\/b><a href=\"https:\/\/razorpay.typeform.com\/to\/wKm2TJE8#source=blog\" rel=\"nofollow noopener\" target=\"_blank\"><b>this form<\/b><\/a><b> out.)<\/b><\/em><\/p>\n<p><span style=\"font-weight: 400;\">All parts of the payment ecosystem \u2013 payment gateways, banks and third-party payment apps \u2013 need to play their part to ensure that any innovation can be implemented. As India\u2019s leading full-stack and payments platform, we are delighted to be further strengthening digital payments and boosting India\u2019s credit penetration.<br \/>\n<\/span><\/p>\n<blockquote class=\"modern-quote\"><p><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><em>This has the potential to change the way customers make payments in the next 2-3 years<\/em>.<\/span><\/p>\n<p><cite><span style=\"font-weight: 400;\">Sanjeev Moghe, President &amp; Head \u2013 Cards &amp; Payments, Axis Bank\u00a0<\/span><\/cite><\/p><\/blockquote>\n<p>Related Read: <a href=\"https:\/\/razorpay.com\/learn\/credit-card-payment-through-neft\/\">How to Make Credit Card Payments Through NEFT?<\/a><\/p>\n<h3><b>What does this innovation mean for businesses?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Quite simply, businesses will now be able to offer their customers the convenience of paying on credit via India\u2019s favourite digital payment method \u2013 UPI. This means easier credit card payments and happier customers. In addition, average order values tend to be higher when buyers spend using credit. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">For business owners, the upfront cost of obtaining and maintaining a card-swiping machine will be a thing of the past. For merchants accepting online payments, UPI will transition from being a payment option which could be selected on the payment page to being <\/span><i><span style=\"font-weight: 400;\">the \u2018payment page\u2019<\/span><\/i><span style=\"font-weight: 400;\"> which will in turn house all debit and credit options.\u00a0<\/span><\/p>\n<blockquote class=\"modern-quote\"><p><span style=\"font-weight: 400;\"><em>We&#8217;re very excited to partner with Razorpay as the first payment gateway to go live with this innovation<\/em>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><cite>Pradyot Ghate, Vice President, Zomato\u00a0<\/cite><\/span><\/p><\/blockquote>\n<h3><b>What does it mean for consumers? <\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Customers will now be able to enjoy the best of both worlds: the familiarity and ease of UPI with the flexibility and convenience of credit. The linking of credit cards to UPI means that customers don\u2019t have to dip into their bank accounts for everyday transactions; they will be able to use credit to manage their cash flow without carrying their credit cards around. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">In addition, the only payment method users now need to be familiar with is UPI.\u00a0<\/span><\/p>\n<blockquote class=\"modern-quote\"><p><i><span style=\"font-weight: 400;\">We are excited to partner with Razorpay to promptly facilitate acceptance of Credit Card payments through UPI on their large merchant base, supplementing NPCI\u2019s goal of helping all RuPay Credit Card users. This will enable users to transact seamlessly with merchants across India on credit rails in line with the government&#8217;s vision to expand the structured credit infrastructure in India. Active involvement from a leading ecosystem partner like Razorpay will accelerate go-to-market as it will enable credit cardholders to make transactions through UPI, thereby eliminating the need to carry a physical card. This development is of vital importance to the ecosystem as we look to expand our suite of services whilst boosting India\u2019s credit penetration.<br \/>\n<cite>Nalin Bansal, Chief of Corporate and Fintech Relationships and Key Initiatives, NPCI\u00a0<\/cite><br \/>\n<\/span><\/i><\/p><\/blockquote>\n<h3><b>How will this impact the credit ecosystem?\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The NPCI and RBI are looking to <\/span><b>change the way Indians use credit, making it more accessible to all<\/b><span style=\"font-weight: 400;\">. While the credit card industry has grown steadily, only 6% of Indians have access to a credit card. The convenience of UPI, though, should help improve credit card penetration and expand the credit ecosystem.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We expect that <\/span><b>the QR code in offline shops will eventually replace the card-swiping machine<\/b><span style=\"font-weight: 400;\"> and will be the new card acceptance infrastructure. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">This is how we foresee UPI impacting the credit ecosystem:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Increased acceptance<\/b><span style=\"font-weight: 400;\">: QR codes (as per this 2022 BCG-PhonePe <\/span><a href=\"https:\/\/www.phonepe.com\/pulse-static-api\/v1\/static\/docs\/PhonePe_Pulse_BCG_report.pdf\" rel=\"nofollow noopener\" target=\"_blank\"><span style=\"font-weight: 400;\">report<\/span><\/a><span style=\"font-weight: 400;\">) are already present in 10-12 times the number of stores as cards. Credit cards will now find greater acceptance.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Ease of use<\/b><span style=\"font-weight: 400;\">: The ease of use that customers enjoy on UPI will now extend to credit cards. The ability to hold on to savings while paying for everyday transactions on credit will fuel growth in credit card transactions.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Increased usage<\/b><span style=\"font-weight: 400;\">: With multiple new-age companies providing rewards for credit card payments, reward-hungry Indian customers may prefer the credit route.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>The flywheel effect<\/b><span style=\"font-weight: 400;\">: Average order values tend to be larger when customers spend using credit. To speed up the flywheel, the number of users having a credit option and the number of acceptance points need to expand. With credit card linkage to UPI, we expect a game-changing impact on both these inputs to the larger credit flywheel.\u00a0<\/span><\/li>\n<\/ul>\n<h3><b>What does the future hold?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">With this announcement by the RBI and NPCI, digital payments are expected to expand manifold. <a href=\"https:\/\/razorpay.com\/learn\/how-to-link-credit-card-to-upi\/\">Linking credit cards to UPI<\/a> is an innovative regulation. If executed well with enough incentives, we could see at least a five-fold jump in UPI volumes and see short-term credit reach the masses.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><b>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<em>Want to accept credit card payments on UPI?<\/em><\/b><\/span><\/p>\n<p style=\"text-align: center;\"><a style=\"border-radius: 3px; background: #528FF0; padding: 15px; font-weight: 600; cursor: pointer; text-decoration: none; color: white;\" href=\"https:\/\/razorpay.typeform.com\/to\/wKm2TJE8#source=blog\" target=\"_blank\" rel=\"noopener nofollow\" data-schema-attribute=\"\">Register here to get on the waitlist!<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What was once an innovation is today a way of life for millions of consumers. Over the last two and a half years, transactions on the UPI network have grown by a factor of 6 as digital payments have exploded in India. We are now on the cusp of another revolution in the digital payments<\/p>\n","protected":false},"author":86,"featured_media":16607,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[26],"tags":[105,51,93],"class_list":{"0":"post-10154","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-payments","8":"tag-card-payments","9":"tag-payments","10":"tag-upi"},"_links":{"self":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/10154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/users\/86"}],"replies":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/comments?post=10154"}],"version-history":[{"count":6,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/10154\/revisions"}],"predecessor-version":[{"id":21180,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/posts\/10154\/revisions\/21180"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media\/16607"}],"wp:attachment":[{"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/media?parent=10154"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/categories?post=10154"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/razorpay.com\/blog\/wp-json\/wp\/v2\/tags?post=10154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}