In the fast-paced world of retail, every second at the checkout counter matters. Yet, for most merchants, smooth and uninterrupted in-store payments are far from guaranteed.
Whether it’s a customer waiting to swipe their card or a store associate managing a long queue, operational disruptions like failed transactions, slow billing apps, and unexpected device downtimes have become all too common. These challenges do more than just delay payments—they lead to lost sales, frustrated customers, and added stress for merchants.
Here’s what we’ve learned from merchants across the industry:
- 65% merchants face transaction failures due to unstable networks, especially during peak hours
- 60% merchants report app slowdowns as a major pain point, creating bottlenecks at the checkout counter
- Battery issues consistently rank among the top 3 operational challenges for in-store payments, with devices shutting down mid-transaction.
For businesses managing high footfall, these disruptions are more than just technical hiccups—they’re missed opportunities to deliver seamless customer experiences and drive revenue growth. And as India’s offline retail sector continues to expand, the stakes are only getting higher. Merchants need tools that don’t just work but actively adapt to dynamic retail environments.
What if your POS could fix these issues before they even reached you?
Introducing Razorpay POS Self-Healing
India’s first POS device is smart enough to fix itself.
What is a Self-Healing POS?
Razorpay Self-Healing POS is an industry-first innovation designed to keep checkout counters running smoothly by automatically detecting and resolving common technical issues, such as fluctuating networks, slowing apps, and battery drain, before they disrupt transactions. This intelligent solution monitors device performance in real time and proactively fixes problems without any manual intervention, eliminating the need for support tickets or downtime and ensuring uninterrupted operations even during peak hours.
It’s not just a device. It’s a system that adapts to your needs, learns from usage patterns, and optimizes itself with every update to deliver uninterrupted performance.
At its core, the Self-Healing POS is powered by a trio of intelligent systems:
The Self-Healing Suite: Three Always-On Systems
1. SignalHeal
Ensures 99%+ uptime for uninterrupted checkout
An intelligent network recovery that keeps you connected. It automatically identifies the strongest network and switches protocols in real time to ensure transaction continuity, even in low-connectivity environments.
2. SpeedHeal
Ensures 35% faster billing speed, keeping queues moving
Slowdowns at the checkout counter often stem from unnoticed background activity draining your device’s resources. SpeedHeal, the performance optimization engine, tackles this challenge head-on. By actively monitoring system performance and clearing memory-hogging processes during peak hours, it ensure your POS operates at full speed precisely when demand is highest. The result: faster transaction processing, smoother customer experiences, and zero lag, no matter how busy your store gets.
3. PowerHeal
Extends battery life by up to 5 hours
In high-footfall retail environments, even a moment of device downtime can cost sales. PowerHeal ensures that it never happens. By continuously monitoring battery performance, it detects irregularities early and automatically activates power-saving mode, extending operational hours and minimizing the risk of mid-transaction shutdowns.
Faulty batteries are proactively flagged before failure, enabling timely support and replacement without disrupting business. All of this takes place silently in the background, with no merchant intervention required. No lost data, no last-minute service calls, just uninterrupted checkouts, even on the busiest days.
Why It Matters: The Impact for Your Business
Every checkout moment counts. With Self-Healing POS, you unlock:
- Up to 30% faster app performance
- Up to 30% fewer network-related issues
- Up to 5 extra hours of battery life per day
- Up to 60% of device issues resolved automatically
That’s less downtime, fewer failed swipes, and a lot more sales—without lifting a finger.
The Only POS That Works As Smart As You Do
Traditional POS devices often rely on manual interventions to stay running, Razorpay POS doesn’t.
With Self-Healing built in, it continuously improves, learning from every transaction. Less downtime, fewer disruptions, and more time to focus on what matters – running your business.
Whether you’re running a single store or 500 outlets, your POS is now equipped to:
- Predict problems
- Fix them automatically
- Keep transactions flowing, no matter what
Ready to Upgrade?
Make the switch to India’s First Self-Healing POS.
Because when your device heals itself, your business never stops.
Get Self-Healing POS today: https://razorpay.com/pos/selfhealing/
