About Supermoney
Supermoney is one of India’s fastest-growing UPI platforms, built on the mission of delivering instant rewards, cashbacks, and gamified financial experiences to users across Bharat. With millions of users across Tier 1 to Tier 4 towns, their growth has been powered by speed, trust, and consistency.
As of early 2025, Supermoney is counted among India’s top 5 UPI apps by transaction volume.
The Challenge
As Supermoney’s user base scaled rapidly, so did the complexity of managing real-time cashback disbursals. Key challenges included:
- Inconsistent processing speeds with legacy payout providers
- Failed transactions and reconciliation issues due to high-volume traffic during peak hours
- Manual intervention is required for retries and escalations
- Lack of visibility into payout-level SLAs and success metrics
- Impact on user trust and repeat engagement when cashback was delayed
Supermoney needed a scalable, real-time, and reliable infrastructure to power millions of high-frequency payouts with zero compromise on speed or experience.
The RazorpayX Solution
RazorpayX stepped in as the backend engine powering cashback disbursals for Supermoney with the following features:
Seamless Transfers API
- Automated, real-time UPI disbursals
- Failover and retry logic handled by RazorpayX infra
- Auto-reconciliation and webhooks for real-time visibility
RazorpayX Dashboard
- Granular visibility into transaction health, Success Rate, and failures
- Role-based access and secure monitoring for Operations teams
Robust Integration & Uptime
- Low latency even during peak loads
- 99%+ uptime for business-critical payout flows
- Pre-integrated with banking partners and scalable beyond 10,00,000+ daily payouts
The RazorpayX Impact
Business Growth
- Processed over 30 million+ cashback transactions since go-live
- Enabled real-time cashback across 95%+ of payout requests within 2 seconds
Operational Efficiency
- Eliminated the need for manual tracking of failed payouts
- Significantly reduced Ops bandwidth on reconciliation and support
- Allowed Supermoney’s internal teams to focus on growth, not firefighting
End-User Experience
- Instant UPI-based rewards built user trust & stickiness
- Improved app store ratings & social sentiment due to reliable cashback delivery
- Cashbacks became a differentiator instead of a support risk
In Their Words
“RazorpayX has been more than just a payout partner – it’s been a strategic enabler of our scale. From day one, their platform delivered on both speed and reliability, helping us offer a seamless cashback experience that users now expect as default. It’s rare to find a partner who can match our speed of execution, and RazorpayX did exactly that.”
— Team Supermoney
Why RazorpayX Made the Difference
| Factor | RazorpayX Advantage |
| Real-Time Payouts | <2 sec success rate for 95%+ transactions |
| Scale | Infra that scaled effortlessly to 30M+ transactions |
| Ops Automation | Smart retries, auto reconciliation & webhook alerts |
| Visibility | End-to-end tracking with no blind spots |
| Reliability | 99.99% uptime and best-in-class success rates |
Final Word
Supermoney’s rise as a top UPI platform was powered by a simple truth: when money moves fast, trust is built faster. And RazorpayX was instrumental in ensuring every cashback arrived exactly when users expected it – instantly.
Together, we didn’t just process payouts. We built delight. At scale.
