In the fast-paced world of retail, every second at the checkout counter matters. Yet, for most merchants, smooth and uninterrupted in-store payments are far from guaranteed.
Whether it’s a customer waiting to swipe their card or a store associate managing a long queue, operational disruptions like failed transactions, slow billing apps, and unexpected device downtimes have become all too common. These challenges do more than just delay payments—they lead to lost sales, frustrated customers, and added stress for merchants.
Here’s what we’ve learned from merchants across the industry:
- 65% face transaction failures due to unstable networks, especially during peak hours
- 60% report app slowdowns as a major pain point, creating bottlenecks at checkout
- Battery issues consistently rank among the top 3 operational challenges, with devices shutting down mid-transaction
For businesses managing high footfall, these disruptions are more than just technical hiccups- they’re missed opportunities to deliver seamless customer experiences and drive revenue growth. And as India’s offline retail sector continues to expand, the stakes are only getting higher. Merchants need tools that don’t just work but actively adapt to dynamic retail environments.
What if your POS could fix these issues before they even reached you—and guide you when they didn’t?
Introducing Razorpay Intelligent Devices
India’s first POS devices that are smart enough to heal themselves and guide you when action is needed.
What are Intelligent Devices?
Razorpay Intelligent Devices combine two industry-first innovative technologies: Self-Healing and Self-Assist. Together, they ensure uninterrupted operations, maximum uptime, and complete visibility for merchants.
The Self-Healing Suite: Three Always-On Systems
- SignalHeal- Keeps you connected with 99% uptime
- Instantly recovers from weak network zones
- Auto-switches between protocols in real time
- Ensures transactions never fail mid-swipe
- SpeedHeal- Keeps queues moving with faster billing
- Monitors device performance in the background
- Clears memory-hogging processes
- Ensures 30% faster app performance even during peak hours
- PowerHeal- Keeps your POS alive for longer
- Detects battery irregularities early
- Switches to power-saving mode automatically
- Extends battery life by up to 5 extra hours
All of this takes place silently in the background, no merchant action required.
Self-Assist: Troubleshooting That Starts With You
For issues that need a quick hand, Self-Assist steps in.
- Run instant diagnostics for network, printer, card reader, or battery
- Follow step-by-step guidance directly on your POS screen
- Enable remote support from Razorpay without waiting for site visits
With Self-Assist, merchants cut issue resolution time by up to 50% and gain complete visibility into device health.
Why It Matters: The Impact for Your Business
Every checkout moment counts. With Razorpay Intelligent Devices, you unlock:
- Up to 30% faster app performance
- Up to 25% fewer network-related issues
- Up to 5 extra hours of battery life per day
- Up to 60% of device issues resolved automatically
- 50% faster resolution for issues that need merchant action
That’s less downtime, fewer failed swipes, and a lot more sales, without lifting a finger.
The Only POS That Works As Smart As You Do
Traditional POS devices wait to fail. Razorpay Intelligent Devices don’t.
They heal themselves before disruptions happen and guide you through quick fixes when needed.
Whether you’re running a single store or 500 outlets, your POS is now equipped to:
- Predict problems
- Fix them automatically
- Guide you with instant troubleshooting
- Keep transactions flowing, no matter what
Ready to Upgrade?
Make the switch to India’s First Intelligent POS Devices.
Because when your device heals itself and guides you, your business never stops.
