The Next Leap in Banking Infrastructure
The foundation of modern banking has always been trust and stability. But in 2025, banks must deliver far more than reliability – they need to move with the speed, intelligence, and agility of India’s digital economy.
Every failed transaction, lagging OTP, or unresponsive POS terminal isn’t just a moment of friction – it’s a moment of lost trust. Businesses expect their banking partners to scale as fast as their ambitions.
That’s where the Razorpay Banking Stack comes in – designed to help banks and businesses move faster, smarter, and more securely than ever before.
Launched at GFF 2025, the Razorpay Banking Stack marks a new chapter in India’s payment infrastructure – one where every transaction, across every channel, is instant, intelligent, and integrated.
What Is the Razorpay Banking Stack?
Razorpay introduces the Razorpay Banking Stack, India’s only omni-channel banking stack. It is designed to power the payment infrastructure of India with three core pillars:
- Unmatched Infrastructure: Industry-first solutions like ACS, Push Provisioning, UPI Switch, and the POS Command Centre ensure stability and security at scale.
- Omnichannel Experience: A single view of customers across online and offline channels, rewards, and reconciliation, solving long-standing gaps in consumer payment experiences.
- Business Intelligence: Self-serve dashboards, deep analytics, and always-on support that turn every transaction into actionable insight for merchants.
The Challenge We’re Solving
India’s financial system runs on one of the most advanced digital payment infrastructures in the world. But that progress comes with complexity:
- UPI volumes are growing exponentially, banks must keep pace with every innovation while staying compliant.
- Card journeys still face drop-offs due to OTP delays and authentication failures.
- POS systems must handle millions of transactions without downtime.
- Customers expect their journeys, from web to app to store, to sync effortlessly.
To meet these expectations, banks need a modular, future-ready stack; one that keeps stability at its core while enabling speed, choice, and intelligence.
How Razorpay Is Redefining Banking
Razorpay brings startup-speed innovation to bank-scale reliability. With 15+ partner banks and dedicated bank-specific engineering PODs, we’re re-architecting how banks innovate, faster, safer, and smarter. Here’s what’s inside the stack:
Razorpay UPI Switch
5x faster to every UPI innovation
- <100 ms latency for real-time transactions
- 99.99% uptime, even at peak traffic
- 10,000+ TPS scalability
- 5× faster adoption of UPI innovations
Razorpay ACS: Biometric Card Authentication
Card authentication that drives revenue, not costs.
- +95.3% authentication success rate
- 35% fewer OTP authentication errors
- 75% drop-off reduction
- Biometric-ready authentication that drives revenue, not friction
Direct Integration 2.0
10 bps more revenue on every transaction.
- +10 bps revenue boost per transaction
- 5% uplift in success rates
- 10,000+ TPS at 99.99% uptime
Razorpay Omnichannel Payments
One payment platform for every customer touchpoint.
- Unified customer view for online + offline payments
- Consistent rewards across every channel
- Single integration for payments, loyalty & reconciliation
POS Command Centre
Total visibility across every terminal, 24×7.
- Real-time visibility across thousands of terminals
- Remote optimization for instant fixes
- Unified dashboard for multi-location control
POS Reimagined
POS that’s faster, smarter, built for scale.
- UPI in 1.5s, cards in 15s — India’s fastest POS
- 60% of issues fixed automatically
- 30–40% faster than any other POS provider
Every product in the stack is modular, compliant by design, and backed by dedicated bank-specific engineering teams, ensuring rapid innovation without compromise.
Why Now?
Razorpay has had a clear ambition, to build the payment infrastructure of India. And today, digital payments feel effortless. We’ve all experienced it. But bold ambitions like this, need strong allies.,institutions that carry the nation’s trust: our banks.
Banks have always been the cornerstone of India’s financial system. They expect speed, choice, security and seamless experiences across every touchpoint of their financial journey.This shift brings both immense opportunity and complexity. On one hand, digital adoption has unlocked new ways to serve customers and deepen engagement. On the other, building and maintaining the technology to deliver these experiences often means navigating complex systems.
At Razorpay, we bring speed and inovation – offering modular, future-ready infrastructure that helps banks move as fast as their customers, without adding complexity. Banking today is no longer about one monolithic stack.
With this spirit of collaboration, we’ve built an end-to-end suite of solutions for banks. From strengthening payment gateway infrastructure to enabling offline collections, digitising recurring flows, or powering merchant and customer experiences, our products are designed to integrate seamlessly and carry your brand forward.
What Makes It Different
While others offer piecemeal solutions, Razorpay is the first to unify the entire payment ecosystem through its R2B2M2C model: Razorpay → Bank → Merchant → Customer.
Here’s how it works:
- Razorpay implements back-end infrastructure directly inside the bank’s systems.
- The same bank uses Razorpay’s PG + POS stack for its merchant network.
- The merchant experiences a single, unified system — powered end-to-end by Razorpay.
This eliminates multi-vendor complexities, improves success rates, and delivers one consistent experience across every touchpoint.
Built for Banks. Proven at Scale.
The Razorpay Banking Stack isn’t theory: it’s already powering the payments backbone for India’s leading institutions:
- HDFC Bank’s CollectNow platform runs on Razorpay’s omni-channel rails, enabling government collections at scale.
- CBDT, GST, e-GRAS, and NTRP transact on Razorpay infrastructure via partner banks.
- IDFC FIRST Bank became the first to go live on WhatsApp Payments, powered by Razorpay.
- 50+ collection use cases now run across 15+ banks, proving the scalability and reliability of our modular banking stack.
The Future, Powered by Collaboration
The Razorpay Banking Stack is more than a suite of products, it’s a blueprint for the next decade of India’s financial infrastructure. It’s where banks bring trust, and Razorpay brings speed. Where innovation meets regulation. And where India’s payment future: instant, future-ready, intelligent, and interoperable: is already being built.
Razorpay Banking Stack.
Built with Banks. Built for India.
